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CFSB · 1 month ago

Associate, Compliance Advisory Analyst

New York, NY, US

Full-time

Onsite

Mid, Senior Level

$74K/yr - $80K/yr

5+ years exp

Community Federal Savings Bank (CFSB), located in New York City, is seeking a highly skilled and detail-oriented Compliance Advisory Analyst to join our Regulatory Compliance function within the Compliance department. The role involves ensuring adherence to regulatory requirements and laws while staying updated on banking regulations and assisting in compliance reviews.

BankingCommunitiesFinancial ServicesLending

Responsibilities

Stay up to date with federal and state banking regulations, guidance, and enforcement trends that impact the banking activities

Keep abreast of regulatory changes and, when necessary, assist in implementing process and procedural changes across all relevant business lines and partners in conjunction with various departments

Perform initial compliance reviews of marketing, partner website/mobile app flows, advertising, and promotional materials to ensure compliance with applicable consumer protection and banking laws

Receive, review, and document customer complaints promptly and coordinate with partners to investigate complaints, draft responses, coordinate any necessary actions, properly document resolutions or escalations, provide tracking and reporting on complaints, and determine trends

Develop and manage business line relationships with partners to address regulatory risks and issues

Assist with preparing the periodic reporting materials for the executive management, committees, external auditors or regulatory exams

Perform initial updates on policies and procedures for Regulatory Compliance, as needed

Work on other Compliance‐related projects when needed

Qualification

Consumer regulations experienceComplaint management experienceRegulatory compliance knowledgeAttention to detailVerbal communication skillsWritten communication skillsMultitaskAuditsInitiative

Required

Bachelor's Degree or 5+ years of financial services experience

2+ years' experience with consumer, deposit, and lending regulations (e.g., Electronic Funds Transfer Act, Equal Credit Opportunity Act, Privacy, UDAAP, etc.)

Experience in handling complaint management and marketing review workflows

Familiarity with external/internal audits, regulatory bodies, such as OCC, FDIC, or state regulators

Strong attention to detail and accuracy

Strong verbal and written communication skills

Must possess initiative and be able to work on multiple assignments concurrently