Hire Ventures, Inc. · 1 month ago
Client Success and Operations Coordinator
Atlanta, GA
Full-time
Hybrid
New Grad, Entry LevelHire Ventures, Inc. is a company that helps businesses find and retain top talent through fractional HR and recruiting services. They are seeking a detail-oriented Client Success and Operations Coordinator to support the sales process, nurture client relationships, and assist with internal operations and projects.
Human Resources
Responsibilities
Support our sales process by nurturing inbound leads, coordinating follow-ups, preparing proposal materials, and ensuring prospects have a seamless experience from first contact to signed agreement
Increase Hire Ventures positioning as a recruiting and HR partner and a thought leader in our space. This may include leveraging LinkedIn, networking events and outreach
Move inbound leads through the sales funnel by coordinating follow-ups, meetings, and proposal support
Track sales activity and update our CRM (HubSpot) regularly
Attend networking events, ATL Tech Village functions, and client meetings alongside the CEO and team
Help promote the business through outreach, follow-up, and social media engagement
Support client onboarding from signed agreement to engagement kickoff
Conduct ongoing client check-ins and gather feedback through quarterly NPS surveys
Share insights and updates with the internal team to improve service delivery
Be a friendly, proactive point of contact for our clients
Maintain regular touch points with our partners and referral network to stay up to date and foster a strong, trusted relationship
Support marketing efforts or campaigns to promote our partners and network along with the marketing team
Track engagement, results, and help the team stay aligned with our partners, their offerings and opportunities
Assist with internal projects, team communications, and process improvements
Join in on team calls, bring positivity and support to the team
Help coordinate meetings, events, and culture-building initiatives with our team
Participate in annual and quarterly strategy and planning sessions, offering ideas, feedback, and support where needed
You’ll work closely with the CEO, marketing and our consulting team to ensure clients have an excellent experience and our internal operations run smoothly
Qualification
Required
Recent grad or early career professional interested in business operations, sales coordination, or HR and recruiting
Excellent communication skills, a friendly and professional communicator
Organized, detail-oriented, and able to manage multiple tasks and priorities at once
Self-motivated with a strong bias for action, you don't wait to be told what to do
A true team player with a growth mindset and eagerness to learn
Comfortable in a startup or small business environment where things evolve quickly
Preferred
Bonus: experience in HR, recruiting, marketing, or EOS
Company
Hire Ventures, Inc.
Since 2001, Hire Ventures has partnered with small and medium-sized businesses to provide fractional and on-demand HR, recruiting and talent-related services.
Founded in 2001
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Teresa Murphey
Founder and CEO
Company data provided by crunchbase