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Paper Source · 2 months ago

Closing Store and B&N Facilities Manager

New York, NY

Full-time

Onsite

Mid Level

$100K/yr - $100K/yr

3+ years exp

Paper Source is a company focused on providing exceptional service in the retail sector. As the Closing Store and Regional B&N Facilities Manager, you will oversee maintenance, repair, and capital expenditures for a segment of stores, ensuring vendor performance and operational efficiency during store closures.

E-CommerceInternetOffice Supplies

Responsibilities

Working closely with the Real Estate Directors, communicating and preparing for upcoming closing locations. Creates a closing store tracker, bids out the closing store scope of work, works closely with operations on the timing of the various tasks, and turns over a broom clean space to the Landlords timely

Coordinates all closing store activities with other departments ensuring all are working towards the required turnover dates

Educated / learns of the fixtures & equipment that are in our stores. Works closely with other departments to determine if there are fixtures or other café assets that need to be relocated to other stores or into our storage facility in Paramus. Coordinate the dispatching of those moves with the DC on their final destinations prior to cleaning out of space by contractors

Oversee the management of the fixtures stored in the Paramus warehouse. Keep inventory of what is on hand and coordinate shipments of items when requested for a specific store

Manages all facility needs including maintenance, repair, and cap ex for a select number of stores by collaborating with the vendors and other departments to ensure timely response times, updated work order notes, appropriate pricing via on-line facility work order system, ServiceChannel

Respond and support of field requests for routine and emergency repairs, in ServiceChannel

Reviews discretionary work requests for actual need and priority, based on years of facility and industry knowledge. When needed partners with your manager, AMs, RDs, and other departments and then issues proposal approvals

Analyze reporting in ServiceChannel to identify trends (age, vendor, region, or district) looking for work orders that need extra attention from vendors or department. Proactively address issues by developing and implementing procedures in place or recommending improvements to such procedures

Proactively create and review capital needs for all your stores annually based on store status. Determine priority, bid out, and award in a timely manner

Conducts monthly area manager Touch Base meetings. Completes store visits to determine their condition, possible future needs & to review recently completed capital projects. Provide face time with store managers and area managers. Review vendor performance and programs in the field and ask for their feedback

Coordinates with other home office departments (Loss Prevention, Risk Management, Cafe, Accounting, etc.) on shared projects

Along with the other RFMs, maintains the ServiceChannel work order system through ongoing updates of assets, scheduled services, store location notes, etc. Conducts meetings with ServiceChannel and provides training for stores, area managers, and other departments

Conducts ongoing review of vendor programs via regular scheduled meetings and continuous communications

Management of disaster recovery projects, small construction projects, and rollouts

Liaison with building landlords for repairs, services, durable improvement allowances, etc

Identifies and raises innovative ideas for cost savings and strategies for approval by management

Qualification

Vendor ManagementFacility MaintenanceExcelProject ManagementMechanical Systems KnowledgeServiceChannelLease Process KnowledgeCommunication SkillsOrganizational SkillsTime Management