Webster Bank · 2 hours ago
Senior Associate, Commercial Loan Servicing
Jericho, NY
Full-time
Hybrid
Mid, Senior Level
$27/hr - $30/hr
3+ years expWebster Bank is a leading commercial bank focused on helping individuals, families, and businesses achieve their financial goals. The Senior Associate in Commercial Loan Servicing is responsible for processing loan transactions, ensuring compliance with credit guidelines, and providing high-quality service to clients.
Banking
Responsibilities
Processing advances, payments, checks and updating payment methods
Processing payoffs upon receipt of wire or check on loan system
Preparing payoff letters and calculating prepayment penalties in a timely manner
Processing escrow and insurance disbursements as received
Transferring funds from accounts and initiating wires
Processing funding sheets within the SLA expiration time
Responding to billing and payment inquiries
Ensures that financial transactions are accurately reflected on the bank’s books which financially impact the Bank
Responding to client queries and working with external counsel on preparation of assignments
Monitors and clears exceptions in a timely fashion
Responds to Service Request and emails relating to commercial queries in a courteous manner and within established SLA’s. Queries includes billing, loan maintenance, advance requests and payment processing
Participates in special projects and performs additional duties as required
Works under supervision of the loan servicing manager to service the commercial loan portfolio
Ensures that all suspense items are posted accurately and borrower received credit for their payment within the established SLA
Handles client escalations with supervision
Identifies and escalates opportunities for risk. Actively works to identify areas of process improvement
Ensure compliance with all regulations, policies, and procedures
Qualification
Required
At least 3 years of commercial servicing banking experience
High School diploma or GED is required
Strong verbal and written communication skills
Strong interpersonal skills and team orientation
Excellent multi-tasking skills
Effective time management, organizational and prioritization skills
Working knowledge of Microsoft Office product suite and certifications as applicable to the position
Preferred
Candidates with advanced degrees (Associate's, Bachelor's, and/or Masters) preferred
Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration
Benefits
Incentive compensation
Company
Webster Bank
Webster is a commercial bank that provides financial services to corporations, individuals, families, and partners.
1001-5000 employees
H1B Sponsorship
Webster Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$653MKey Investors
Greystone
2025-09-11Post Ipo Debt· $350M
2024-12-02Post Ipo Debt· $303M
2002-10-17IPO
Leadership Team
Neal Holland
Chief Financial Officer
D
Daniel Gioia
Sr. Managing Director
Recent News
Providence Business News
2026-01-16
Hartford Business Journal
2025-11-06
Company data provided by crunchbase