Pepperdine University · 1 month ago
Coordinator, Alumni Engagement, GSEP and PGBS
LA Metro Area
Full-time
Onsite
Entry Level
$23.79/hr - $26.44/hr
1+ years expPepperdine University is committed to enhancing alumni engagement through strategic initiatives. The Alumni Engagement Coordinator plays a vital role in supporting alumni programs, marketing efforts, and data management to foster a vibrant alumni community.
EducationHigher EducationUniversities
Responsibilities
Supporting Alumni Affairs directors—primarily for GSEP and PGBS but also periodically for other Alumni Affairs leaders—in the designing, planning, executing, storytelling, and reporting/analysis of alumni engagement programs, events, and resources
Marketing and communication support including the building and sending of email newsletters, social media posts, and other forms of outreach
Extending collaborative support on behalf of Alumni Affairs to various Pepperdine departments/faculty/staff for programs and events that emphasize alumni engagement
Helping manage data and analytics related to alumni engagement
Provide critical support to Alumni Affairs event/program staff as requested/needed (e.g., custom reports; name badges; day-of event staffing; vendor reqs, POs, insurance, payment; thank you gifts; etc.), coordinating with supervisors to manage overall workload
Assist in the implementation of the Alumni Affairs Strategic Plan, while challenging alumni to contemplate planned giving, scholarship giving, and endowment giving to support fundraising and Advancement initiatives
Create and leverage Alumni Affairs programs, events, and resources to cultivate supportive professional relationships with alumni, faculty, staff, and students
Stay informed about developments within GSEP and PGBS, as well as across University Alumni Affairs and Advancement
Identify opportunities for synergy and to advance best practices. At times, lead student employees, interns, and/or volunteers in support of alumni engagement programming
Marketing and communication support, including the building and sending of email newsletters, social media posts, post-event surveys, and other forms of outreach; Establish and build relationships with a wide range of alumni locally and nationally; maintain regular communication with alumni via direct contact, email blasts, print and digital publications, and other platforms/systems Pepperdine may adopt
Work with Pepperdine's Office of Institutional Effectiveness to create and administer targeted alumni surveys in support of strategic needs. Assist with creating and/or updating Alumni Affairs websites as required
Ensure accurate and complete alumni database records. Capture contact, biographical, and career information via surveys, directories, correspondence, event check-ins, and website portals. Generate constituent lists and/or data reports to provide to Alumni Affairs staff, internal partners (faculty/staff), and designated alumni volunteer leaders as assigned by supervisors
Provide financial services support to direct supervisors and other Alumni Affairs department staff in support of events and programs, including but not limited to: vendor/partner payment; budget management; and credit card reallocation and substantiation
Assist with managing and organizing the inventory of Alumni Affairs department supplies, particularly those designated for GSEP and PGBS alumni engagement. This includes periodic onsite inspection/assessment of supplies at various Pepperdine storage facilities, prepping supplies for upcoming alumni events/programs, and assisting with supply orders as needed
Willingness to be trained and use technical programs such as Raiser's Edge, Qualtrix, Cvent, Google Workspace, Canva, Marq, Salesforce, Marketing Cloud, etc
Minimal public speaking at events
Perform other duties/projects as assigned
Uphold University mission through work performed
Qualification
Required
Bachelor's degree in a related field
Customer service experience
Experience volunteering for organizations and working with volunteers
1–2 years directly supporting marketing and communications functions for an organization
Experience working with various social media platforms/channels
Experience/comfort with learning/adapting to evolving technological systems/platforms to accomplish marketing/communication needs
Strong organizational skills and attention to detail
Strong written and oral communication skills
Creativity and the ability to manage and prioritize a number of competing projects and deadlines on an ongoing basis
Understanding of how alumni engagement contributes to or correlates with donor cultivation and successful fundraising for the University
Awareness of the positive impact that good public relations has on the cultivation process of current and prospective donors for Pepperdine University
Commitment to the University mission and goals
Personable, service-driven guest experience skills such as the ability to warmly greet office visitors, demonstrate polite, friendly, professional, and helpful telephone etiquette, and energetically engage constituents at events
The ability and willingness to load/unload/carry/set up event supplies up to 50 lbs. with or without a reasonable accommodation
The ability to demonstrate expertise with PC usage, Microsoft Office tools, Google Apps (Google Docs/Sheets/Calendars/etc)
The ability to adapt quickly to new tools, systems, and processes
Familiarity with popular social media networks (i.e., Facebook, Instagram, LinkedIn) for optimizing our ability to connect alumni with the University and one another
Preferred
Pepperdine graduate
1–2 years experience in alumni relations/engagement
Experience with data management, analytics, and reporting
Experience working with website design/building/updating
Experience with The Raiser's Edge, Salesforce, and other CRM solutions
Experience organizing and mapping out communication plans
Experience in creating and writing marketing materials
Knowledge of Pepperdine University software/tools such as The Raiser's Edge, OmniUpdate (website editing/management), Trumba, and/or Salesforce
Benefits
A robust and highly competitive benefits package
Company
Pepperdine University
Pepperdine University is a Christian university committed to the highest standards of academic excellence and Christian values.
501-1000 employees
H1B Sponsorship
Pepperdine University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (9)
2022 (9)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Phil Phillips
Executive Vice President and Chief Operating Officer at Pepperdine University
Jeff Pippin
Senior Vice President and Chief Investment Officer
Recent News
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