Apply on Employer Site

SAV Digital Environments · 13 hours ago

Sales Support Engineer

Bozeman, MT

Full-time

Onsite

Entry, Mid Level

$78K/yr - $101K/yr

2+ years exp

SAV Digital Environments is a company that designs and manages innovative home and business automation solutions. They are seeking a technical Sales Support Engineer to assist the Sales team in preparing proposals, estimates, and drawings while providing pre-sales technical support and collaborating with the design team.

Professional ServicesSmart BuildingSmart Home

Responsibilities

Collaborate with the sales team to understand customer requirements and provide tailored technology solutions that best fit their needs

Provide pre-sales technical support, including system design recommendations, product selection, and cost estimation

Prepare detailed system proposals, drawings, and documentation for client presentations

Work closely with the design team to align standards and processes

Offer technical expertise during the sales process by demonstrating products, conducting presentations, and responding to RFPs

Assist in the development of marketing materials and technical documentation related to product offerings

Support training efforts for the sales team on technical aspects of AV solutions

Understand competitors’ products and market trends to effectively position our offerings

Provide ongoing technical support to customers during and after the sales process to enhance customer satisfaction and retention

Maintain relationships with vendors and manufacturers to ensure access to the latest products and best pricing

Qualification

Residential automation systemsAudiovisual solutionsCRM software proficiencyTechnical documentationProject managementPassion for technologyCommunication skillsProblem-solving skillsTeam collaborationInterpersonal skills

Required

Strong technical knowledge of residential automation systems, home networking, security systems, and audiovisual solutions

Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders

Proven problem-solving skills and the ability to work independently and as part of a team in a fast-paced environment

Proficiency in using CRM software and Microsoft Office Suite

A passion for technology and staying updated with the latest trends in home automation and integration

Bachelor's degree in Engineering, Information Technology, or a related field

Minimum of 2 years of experience in technical support, sales engineering, or a related role within the technology integration or residential technology industry

Clean driving record