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Vertiv · 8 hours ago

Technical Inside Sales Engineer

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Vertiv is a global leader in mission-critical infrastructure technologies for vital applications in data centers, communication networks, and commercial and industrial environments. The Technical Inside Sales Engineer provides pre-sales technical support to partners and national resellers, ensuring effective product configuration and application support.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

Responsibilities

Provide technical pre-sales support between Vertiv and targeted resellers

Provide pre-sales quality technical application support to sales personnel and customers. Support the proper selection and sizing of products and accessories, accurately explain and discuss product features and applications, and support sales efforts and facilitate order capture rates

Prepare and deliver solution-based product presentations, demos and evaluations that meet customer business requirements

Collaborate and communicate closely with Vertiv field sales teams supporting same opportunity

Review or generate the optimized Vertiv configuration to solve a specific national reseller opportunity set of application requirements

Assist in technical sales positioning on proposals considering specifications, competition, winning criteria (e.g. price or performance or efficiency or footprint)

Provide technical sales support to targeted national resellers via training and presentations

Serve as escalation point for national resellers on basic technical pre-sales questions

Assist in defining technical pre-sales elements supporting marketing collateral

Provide pre-sale applications engineering support via phone, e-mail, and web to national resellers

Provide competitive evaluations to national resellers when appropriate

Performs miscellaneous duties as assigned

Qualification

Mechanical EngineeringElectrical EngineeringData Center InfrastructureSales Support ExperienceIT Infrastructure KnowledgePresentation SkillsCustomer RelationsOrganizational SkillsProblem-Solving SkillsCommunication Skills

Required

Bachelor's degree in mechanical engineering, electrical engineering, computer science, business management, or operations management (or equivalent combination of education and experience)

0-2 years of experience in a sales support or manufacturing support role; a technical support role a custom design support role, or inside sales support role

Strong organizational skills with the ability to manage multiple tasks concurrently

Strong computer skills, including working knowledge of MS Office Suite

Highly detail-oriented with a critical degree of accuracy regarding problem-solving and analytical skills

Strong verbal and written communication skills

Strong presentation skills

Capability of effectively interacting with global personnel

Professional attitude towards customer relations

Preferred

1-2 years of industry experience, Cabinet and Rack systems or datacenter infrastructure focus

Working knowledge of IT server cabinet sales application or datacenter rack infrastructure OR electronic circuits and electrical distribution systems OR working knowledge of networking and IT infrastructure