Suki · 1 month ago
Head of Customer & Sales Enablement
Redwood City, CA
Full-time
Onsite
Director/Executive
$205K/yr - $235K/yr
12+ years expSuki is a leading technology company that provides AI voice solutions for healthcare. The Head of Customer & Commercial Enablement will be responsible for defining, building, and executing a holistic enablement strategy across sales and customer success, managing a team to drive competency, adoption, and revenue growth.
Artificial Intelligence (AI)Health CareMachine LearningNatural Language ProcessingSoftware
Responsibilities
Build and manage the team that manages the onboarding and continuous learning programs for Sales and Customer Success teams covering product knowledge, company strategy, market trends, competitive intelligence and outcome-based selling methodologies
Work closely with Product and Marketing towards the creation and curation of all internal sales and success collateral (e.g., talk tracks, objection handling, battle cards, demo scripts, case studies) for all of Suki’ offerings (clinical, nursing, partners)
Eventually develop a continuous certification program for sales and CS
Manage a team of trainers that will provide on site and virtual onboarding and training support to our provider customer base (Suki for Clinicians)
Develop a holistic program for customer enablement comprising of in-person, virtual and self service (eg Suki University) modes of training
Run the operations of this training team as a business function (capacity and schedule management of trainers, commercials of training)
Build a small team and formal enablement framework to train the sales and go-to-market teams of our platform customers (e.g., ISVs, other tech companies) who are building their own solutions on top of our platform
Equip platform partners' sales teams with the necessary knowledge and materials to effectively articulate the joint value proposition, positioning their solution to their end customers
Partner with Product Marketing and Engineering to translate complex platform features into compelling, business-focused sales narratives for partners
Qualification
Required
12+ years of experience in Sales Enablement, Product Marketing, or Learning & Development, with at least 5 years in a management or director-level role building and scaling an enablement function
Proven experience within SaaS, Health-tech, and/or AI/ML technology organizations
Direct experience enabling teams to sell or support complex technical solutions, such as APIs, SDKs, or cloud platforms
Exceptional written and verbal communication skills, with the ability to influence and present to executive-level stakeholders
Experience establishing an external/partner enablement program from the ground up
Preferred
Familiarity with Learning Management Systems (LMS) and/or Sales Enablement platforms (e.g., Highspot, Seismic)
Certification or deep experience in a recognized sales methodology (e.g., MEDDPICC, Challenger, SPIN)
Company
Suki
Suki provides AI-powered voice solutions that streamline healthcare documentation processes.
201-500 employees
H1B Sponsorship
Suki has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (5)
2022 (6)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$165MKey Investors
Zoom VenturesHedosophiaMarch Capital
2025-01-30Series Unknown
2024-10-10Series D· $70M
2021-12-07Series C· $55M
Leadership Team
Punit Soni
Chief Executive Officer
Jallel Harrati
SVP & GM, New Business Development
Recent News
2025-11-01
2025-10-31
2025-10-29
Company data provided by crunchbase