SMC · 3 months ago
Central District Ops - Manager District Operations
Tennessee, USA
Full-time
Onsite
Senior Level
5+ years expSMC is seeking a District Operations Manager to oversee the operational efficiency and effectiveness of sales branches within a designated territory. This role is responsible for managing P&L, ensuring profitability, and collaborating with sales managers to implement budgets and track performance metrics.
IndustrialIndustrial EngineeringManufacturingMechanical Engineering
Responsibilities
Own full responsibility for the Profit & Loss (P&L) of the district assigned, ensuring profitability goals are met
Monitor and enforce cost control measures to ensure optimal profitability across all district operations
Enforce cost control measures to maximize profitability and minimize losses
Manage accounts receivable and assets (inventory, fixed assets) to maximize returns and meet performance goals
Monitor cost controls and leasing requirements for district buildings/assets
Manage district assets to optimize return and achieve corporate performance goals
Ensure operational execution at branches, reducing friction and enabling sales teams to focus on growth
Collaborate with District Sales Managers (DSM) to implement and manage budgets aligned with corporate goals
Coordinate with National Indirect Sales Manager on sales action planning, ratios, and inventory operations
Track and report on KPIs for all district roles, providing daily, weekly, and monthly analytics to the DSM
Create and distribute performance reports for district and sales leadership, focusing on goals and progress
Audit sales office compliance with corporate standards, conducting regular branch reviews
Monitor CRM, GPS, and management dashboard activity for sales calls, opportunities, route efficiency, and sales performance
Oversee district Application Specialists and provide operational leadership
Lead recruiting and hiring efforts within the assigned district
Monitor and adjust headcount needs (e.g., Application Specialists, Automation Account Representatives)
Develop and mentor team members for future leadership / advanced roles
Lead training efforts (CRM, ERP, etc.) for team development
Foster a culture of accountability and continuous improvement, prioritizing customer experience
Encourage teamwork and professional growth in a collaborative work environment
Support customer relationships by ensuring operational satisfaction
Serve as an escalation point for customer issues related to operations or logistics (SIS, ISS, Production, Accounting, etc.)
Maintain a consistent sales office environment, including standardized equipment, resources, and training capabilities
Act as company representative for onsite building owners and address any needs
Assist in executing corporate product promotions, market campaigns, and open house events at the district level
Qualification
Required
Ability to effectively manage and execute all responsibilities while based within the assigned territory
Bachelor's degree in Business, Operations, or a related field, or equivalent experience
Minimum of 5 years of progressive experience in operations
Minimum of 5 years of management experience
Flexible and adaptable approach, with the ability to thrive in a dynamic work environment
A 'get things done' and 'do more with less' attitude, with a relentless focus on efficiency and results
Strong analytical abilities to aid with problem-solving and leadership decision abilities
Demonstrated ability to develop, implement and maintain control over operational and budgetary processes and policies
Proficient in CRM systems and core operational applications, with the ability to quickly adapt to new systems as needed
Valid driver's license with a clean driving record
Preferred
Advanced degree in Business, Operations, or a related field is preferred
Familiarity with SMC products, procedures, and sales strategies is preferred
Company
SMC
SMC Corporation is a global leader in automation technology and a trusted partner for innovation across industries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelley Stacy
President, CEO
Recent News
2025-05-16
Company data provided by crunchbase