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Equipment Depot · 20 hours ago

ACCOUNTS RECEIVABLE SPECIALIST

Waco, TX

Full-time

Onsite

Mid Level

3+ years exp

Equipment Depot is seeking an Accounts Receivable Specialist responsible for managing customer accounts and ensuring timely collections. The role involves analyzing aging reports, making collection calls, and providing support to various departments regarding accounts receivables.

Manufacturing

Growth Opportunities

Hiring Manager

Cheyenne Riordon

Responsibilities

Run and analyze aging report for your assigned accounts each week

Make daily collection calls for assigned accounts with past due balances

Fax/email statements/invoices as requested by customer

Enforce payment terms

Communicate AR concerns to the appropriate department in a positive manner

Research and resolve customer inquiries/disputes as requested by customer. Follow up until resolved satisfactorily

Research customer check copies given to you by Cash Posting when there is no clear direction on where to apply the check. Contact customer if applicable

Maintain customer account and apply entries as needed/requested

Arrange and prepare debt repayment schedules based on customer’s financial situation. All agreements must be approved by Credit Manager/Accounts Receivable Supervisor

Advise customers of necessary actions and strategies for debt repayment and consequences if repayment plans are not followed

Be familiar with terms of sales, service and rental contracts

Identify foreseen credit risks and communicate those to the Credit Manager/Accounts Receivable Supervisor

Attend monthly meetings with Credit Manager/Accounts Receivable Supervisor

Create refund request as needed and route to Credit Manager/Accounts Receivable Supervisor for approval

Record all activity on customer account in Equipment Depot’s software system in an effort to communicate all conversations with customer for other users. Detailed notes are required

Assist and provide support to users companywide

Some clerical duties to include responding to customer inquiries, demand letters, NSF letters

Assist in tracking down new addresses and phone numbers for delinquent customers

Notify Credit Manager/Accounts Receivables Supervisor when no progress is made on account after 3 calls. Timely conversations are a must to act quickly to resolve delinquency

Review and grant credit authorizations as requested by all departments. Assist all branches if requested

Process credit card payments as requested by customer

Perform other duties as requested by Credit Manager/Accounts Receivables Supervisor