SoundHound AI · 1 month ago
Principal Solutions Architect, Enterprise Voice AI
United States
Full-time
Remote
Senior Level, Lead/Staff
$155K/yr - $210K/yr
15+ years expSoundHound AI is a technology company specializing in AI solutions. The Principal Solutions Architect for Enterprise Voice AI is responsible for driving solution discovery and design, collaborating on sales proposals, and providing pre-sales support to enhance customer satisfaction and integration of SoundHound's technology.
Artificial Intelligence (AI)Machine LearningSpeech Recognition
Responsibilities
Partner with direct and indirect sales teams to acquire new Soundhound customers
Translate customer business needs/outcomes to technical solutions
Provide subject matter expertise to Soundhound Sales and Solution Architects
Engage in solution discovery and design, with a focus on integrating Soundhound’s technology into an organization’s existing infrastructure
Educate, enable, and empower Soundhound direct and indirect technical sellers
Deliver customized solution demonstrations
Remain up to date on the latest technologies related to conversational AI
Answer customer initiated Requests for Proposal (RFP) and Requests for Information (RFI)
Effectively communicate Solutions Architecture plans, progress, and status to both internal and customer organizations
Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization
Develop materials in-line with specific sales and/or services opportunity requirements
Work with Professional Services to align on configuration of products for customers and ensure a seamless pre to post sales transition
Establish and maintain lines of communication with internal stakeholders on key initiatives
Work with Marketing and Product Managers to define new products and provide insight from the field back to these groups
Must be able to travel on short notice, up to 60% at times, providing on-site consulting work to clients in addition to working remotely from your home office
Continually develop and improve on demo platforms and systems, utilizing AI to increase the speed at which internal tools are deployed to the Solutions Team
Qualification
Required
15+ Years of Experience in Solution Engineering, Consulting, or Architecture in a technology field, including a proven track record of successfully closing strategic enterprise accounts by developing and defending complex architectural solutions
Deep technical knowledge of and hands-on experience with Voice and Digital AI products (Chatbots, IVA, IVR, AI Agents) and Enterprise-level Contact Center industry experience (platform migration, digital transformation)
Demonstrated ability to assess architectural risk and translate complex technical decisions into Total Cost of Ownership (TCO) and customer Return on Investment (ROI) models for executive review
Extensive on-site and web-based C-level Executive presentation experience and skills
Business acumen with a strong engineering mindset and deep technical aptitude
Technical proficiency in systems integration (APIs, SOAP, REST, etc.)
Outstanding verbal, written, and presentation skills with the ability to foster effective customer relationships
Inquisitive nature
High degree of self-motivation
Preferred
Education - Bachelors or Equivalent Experience Preferred
Benefits
Comprehensive healthcare
Paid time off
Other benefits
Company
SoundHound AI
SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.
501-1000 employees
H1B Sponsorship
SoundHound AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
2023 (9)
2022 (13)
2021 (3)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$451MKey Investors
Atlas Credit PartnersTencentWalden Venture Capital
2023-04-17Post Ipo Debt· $100M
2023-01-24Post Ipo Equity· $25M
2022-06-14Post Ipo Debt
Leadership Team
Keyvan Mohajer
President & CEO
Tim Stonehocker
CTO
Recent News
The Motley Fool
2025-12-28
MarketScreener
2025-12-10
Company data provided by crunchbase