GFT Ready Mix · 1 month ago
Dispatcher/Customer Service - Ready Mix
FLAGSTAFF,AZ,US
Full-time
Onsite
Entry, Mid Level
1+ years expGFT Ready Mix is a rapidly growing, family-run business founded in 1999, built on a team-oriented culture and supportive atmosphere. We are seeking an experienced Ready Mix Dispatcher who is responsible for coordinating and communicating information to facilitate the deployment of our goods and services.
Responsibilities
Scheduling and organizing loads to ensure material is delivered per the customer’s requested delivery time
Coordinate with multiple drivers to properly execute load deliveries, communicate job site locations and directions, and where to unload upon arrival at the customer’s job site
Constantly review schedules and customer orders throughout the day to anticipate business trucking demands
Immediately report any delivery problems for quick resolution or mitigation
Complete order intake and assist customers in identifying proper products needed for specific end uses
Complete daily reports
Other duties as needed
Qualification
Required
1+ years of ready mix dispatching experience required
2+ years of customer service experience, preferably in a call center or within dispatching
Prior experience using dispatch software
Computer experience, including but not limited to Microsoft office products
Must have the ability to work independently and make decisions while providing excellent customer service to both our customers and our drivers
Knowledge of the Phoenix and surrounding areas required
Must be able to pass a pre-employment drug screen
Must be able to pass a background check
Must be able to work weekends as needed
Positive attitude and a strong work ethic
Preferred
Command Alkon Series software experience
Benefits
100% employer-paid medical coverage, including Telehealth for employees!
All drivers earn a monthly bonus and are eligible to earn a yearly bonus
All training is paid, and we offer full benefits within 45 days of employment, or sooner
100% employer paid basic life insurance, short-term disability + an employee discount program
Voluntary dental, vision, long-term disability, life insurance + other supplemental benefits
Benefit from a 401k with an employer match AND company profit sharing
Company
GFT Ready Mix
Ready Mix Concrete delivered Valley-Wide on time and when you need it. EST 1999.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase