Toyota of Irving · 2 months ago
Toyota Internet Sales Associate
Toyota of Irving is a well-established, family-owned dealership located in the heart of the DFW Metroplex. We are seeking a motivated, customer-focused Internet Sales Associate to join our high-performing sales team and help elevate our online sales experience.
Automotive
Responsibilities
Responding promptly and professionally to internet leads, inquiries, and online customer requests
Establishing strong rapport with customers through phone, email, text, and online communication platforms
Scheduling qualified appointments and guiding customers through the online and in-store sales process
Maintaining consistent follow-up to maximize lead conversion and customer satisfaction
Working closely with the sales team to ensure seamless handoffs and a smooth buying experience
Keeping CRM records updated with accurate customer information, communication details, and follow-up plans
Assisting in digital presentation of inventory, including vehicle descriptions, photos, and online merchandising
Staying informed on current promotions, vehicle features, and competitive offerings
Ensuring compliance with dealership processes, manufacturer requirements, and customer experience standards
Qualification
Required
High school diploma or GED required
Strong communication, follow-up, and customer service skills
Professional, personable, and confident phone and online presence
Ability to manage multiple leads and tasks in a fast-paced environment
Proficiency with CRM systems, online communication tools, and general computer applications
Strong work ethic, positive attitude, and commitment to delivering exceptional customer experiences
Valid driver's license with a clean Motor Vehicle Report (MVR)
Preferred
Previous automotive sales or internet sales experience preferred
Benefits
Medical, Vision, and Dental Insurance
401(k) Retirement Plan (available after 6 months of employment)
PTO and selected Holiday Pay
Career advancement opportunities within a family-focused organization
A collaborative, results-driven dealership environment