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Generation Hope · 1 month ago

Scholar Program Coordinator

Washington, District of Columbia, United States

Full-time

Hybrid

Entry, Mid Level

$55K/yr - $65K/yr

2+ years exp

Generation Hope is a nonprofit organization dedicated to supporting student parents in achieving economic mobility through education. The Scholar Program Coordinator will be responsible for case management and program coordination, ensuring that Generation Hope Scholars receive the necessary support and resources to succeed in their academic journeys.

EducationHigher EducationNon ProfitProperty Management

Growth Opportunities

Responsibilities

Support a caseload of up to 25 Generation Hope Scholars, all of whom are teen parents in college, in the Scholar program, providing holistic case management, including, but not limited to:

Academic planning

Assistance with navigating the college system, such as financial aid and transferring to a 4-year school

Making referrals for Scholars and assisting them in accessing government and community services

Providing emotional support

Providing Scholars with resources to address basic needs

Ensure our Scholars receive consistent and supportive mentoring through our robust mentoring program by supervising the mentoring relationships within your caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e., Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship

Maintain accurate program records through the program database to ensure thorough program evaluation

Assist with organizing and planning various program events, such as field trips, social events, and trainings

Maintain professional and technical knowledge in order to exercise greater discretion and decision making by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies

Other duties as assigned

Qualification

Case managementProgram coordinationData entryEvent planningCounseling experienceBilingual (Spanish/English)Customer serviceMicrosoft OfficeGoogle SuiteCommunication

Required

Bachelor's degree or equivalent combination of education and experience

At least 2 years of experience working with young adults; experience working with teen parents or marginalized youth is a plus

Record keeping and data entry skills

Excellent communication skills, including writing, proofreading, and speaking

Ability to make people feel comfortable and create rapport

Fantastic customer service, work ethic, and high expectations for quality

Excellent office and computer skills. Proficiency in Microsoft Office and Google Suite is required

Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers, and the public

Willingness to adjust hours to accommodate the needs and schedules of Scholars and their families, and must be available for special events and trainings, which may occur on evenings and weekends

Access to a vehicle or reliable transportation to get to sites around the DC Metro area on a regular basis

Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope

Personal and professional commitment to understanding and dismantling systemic and institutional racism