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Cirque du Soleil Entertainment Group · 1 month ago

Associate Company Manager (Temporary, Part-Time) – Mad Apple

Las Vegas, NV

Part-time, Contract

Hybrid

Mid Level

4+ years exp

Cirque du Soleil Entertainment Group is seeking an Associate Company Manager to support their Company Management team. The role involves managing operations, communication, and employee support for a designated show, ensuring a conducive work environment for creativity and high morale.

Art

Responsibilities

In case of an emergency/crisis, coordinate emergency planning and communication in conjunction with the General Stage Manager and Technical Director or designate. Along with communication to Front of House Manager; Box Office and Merchandising Boutique

Handle general internal communications and updating communication platforms such as SharePoint, Workplace and in-theatre digital signage

Manage the budget & activities for the company well-being initiative including events, celebrations, & recognition initiatives

Maintain cast and crew on site headshot & program photos, update SharePoint “Who’s Who” page

Integrate new artists, including, flight arrangements and housing and taxable benefits

Manage travel and lodging for creators and external consultants as needed

Complete new employee onboarding tasks such as completing I-9 documentation, producing identification badges, completing property specific onboarding requirements, help with social security and bank account set up as needed

Serve as on-site Talent liaison for general employee inquiries, escalating to the appropriate representative as needed and forwarding verification of employment requests

Manage on-site functions of Employee Recognition Program: share updates, anniversary recognition, organize distribution

Assist with identifying/implementing areas of improvement based on the employee engagement survey results

Provide on-site support for Benefits: provide general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP), employee assistance program (EAP)

Manage on-site IT needs by submitting: service requests, password resets, access to shared calendars, show distribution lists and multi-factor authentication assistance

Support Immigration as needed, including annual visa renewal communication and collecting information. Serve as on-site immigration liaison for new Artists interpreter needs, annual P1 and P4 renewals, and informing CdS Immigration of status changes (Green Card, Citizenship, US visa, marriage, children, etc.,)

Coordinate with Payroll regarding employee inquiries, final pay delivery when needed

Manage purchasing for office and kitchen supplies. Keep areas stocked and organized

Perform administrative systems duties as assigned, including CONCUR, ARIBA, SERRALA, Guardian, Success Factors and internal ticketing portals

Provide oversight & troubleshoot issues with internal Last Minute Ticket website

Assist with complimentary ticket requests and handle real time complimentary ticket concerns

Manage the ordering and distribution of employee work wear (shirts, sweatshirts, robes)

Handle customer service complaints or concerns brought forward by our partners and/or CdS Customer Service team, manage resolution or escalate as needed

Collaborate with ACM’s of other shows to coordinate inter-company activities

Complete other job-related duties as assigned by the Company Manager

Qualification

Theatre AdministrationEntertainment Office ExperienceBudget ManagementMicrosoft OfficeCanva/Adobe PhotoshopFluent in EnglishDiplomacy SkillsLeadership SkillsCommunication SkillsFlexibility

Required

Bachelor's degree in Theatre Administration, Production or related field

At least four years of previous experience in an entertainment office environment

Basic understanding of budgets

Working knowledge of Microsoft Office applications (Outlook, Excel, Word, etc.)

Working knowledge of Canva and/or Adobe Photoshop

Fluent in English, both spoken and written; French is an asset

Flexibility to work varied shifts including weekends and holidays

Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization

Benefits

Employee Recognition Program

Benefits: provide general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP), employee assistance program (EAP)