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Delta Dental of Iowa · 1 month ago

Technical Business Analyst I

Johnston, IA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Delta Dental of Iowa is a not-for-profit organization focused on improving health and wellness in the community. They are seeking a Technical Business Analyst I to provide production support, manage escalations, and collaborate with technology and project teams to enhance business systems and processes.

DentalHealth CareHealth InsuranceInsurance

H1B Sponsor Likely

Responsibilities

Under direct supervision, assist in supporting multiple projects and systems by performing basic troubleshooting and data analysis

Conduct thorough testing and provide quality assurance support for both existing and newly developed systems

Monitor production system and processes proactively to identify potential issues

Identify and escalate issues according to escalation processes

Track and manage the status of issues using workflow and ticketing systems

Support the tracking and maintenance of requirements throughout the project lifecycle

Assist in gathering, compiling and documenting user requirements to support solution development

Act as a liaison between systems development teams and business users to ensure technical compatibility and user satisfaction

Communicate effectively with leaders, project sponsors, and stakeholders throughout the project lifecycle

Assist in planning, scheduling and tracking project timelines and milestones using appropriate tools

Provide on-call support when necessary to support business objectives

Perform other duties as assigned

Qualification

SQLRequirements gatheringQuality assuranceProject coordinationBusiness process improvementTechnical systems developmentData analysisInsurance industry experienceCustom software testingCustom software requirementsRelationship building

Required

Associate Degree in business, management, information systems, or related field or equivalent experience

Ability to understand technical systems development life cycle

Familiarity with requirements development for business or technical projects preferred. Willingness to learn project management techniques, requirement analysis, and business process improvement methodologies

Ability to build relationships and influence people across organizational and functional lines

Ability to learn data models and data querying methods such as SQL

0-1 years of insurance industry experience

0-1 years of experience testing custom software applications

0-1 years of experience developing requirements for custom software applications

Preferred

Bachelor's Degree in business, management, information systems, or related field or equivalent work experience

Experience in project coordination and requirements gathering

Demonstrated ability to achieve business objectives of multiple complex projects or priorities

Benefits

Competitive pay and benefits

Awesome "One Team" approach

Company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels"

Company

Delta Dental of Iowa

Delta Dental of Iowa is a health and wellness company that provides dental and vision insurance plans.

Founded in 1970

Boston, Massachusetts, USA

51-200 employees

https://www.deltadentalia.com/

H1B Sponsorship

Delta Dental of Iowa has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)