Spacelabs Healthcare · 1 week ago
Network Design Engineer
Spacelabs Healthcare is dedicated to improving patient care through innovative technologies. They are seeking a Network Design Engineer to provide implementation and support for customer installations, design monitoring networks, and troubleshoot network-related issues to enhance customer satisfaction and revenue generation.
Responsibilities
Complete Network Impact Analysis and Design Reviews - A formalized process for customer projects that includes network consulting, network evaluation, and network commissioning
Network Implementation and Troubleshooting - Provide expert-level network assistance and support for network troubleshooting on Spacelabs-installed and customer-installed network equipment to support the Spacelabs suite of products
Provide design, configuration, and troubleshooting of network solutions utilized for Spacelabs patient monitoring
When confronted with unfamiliar products or technologies at customer sites or otherwise, self-initiate research and learning. Always be open to learning something new
Relentlessly pursue value-driven standardization of work practices
Assist in the resolution of customer issues by providing expert-level (tier three) support for networking issues and providing expert customer-site support, if necessary
Collaborate with Research & Development (R&D), Product Support, and other stakeholders to solve complex problems
Demonstrate an outstanding ability to work under pressure and prioritize job tasks while working remotely. Provide regular updates, as needed, to stakeholders and management
Demonstrate tremendous empathy to customers and coworkers alike. Utilize an appropriate level of tact when providing customer support
Practice an effective use of work/life balance
Enhance Sales efforts by supporting the Sales process, including occasional pre-sales site assessments. Collaborate with the Spacelabs Technology Manager (pre-sales technical) team
Enhance R&D efforts by providing technical support and expertise, on an as-needed basis
Work independently on technical projects with little direction. Effectively manage multiple priorities, keeping customer projects on time and on budget
Drive efficient revenue collection through timely invoicing and accurate quoting practices
Ensure good stewardship of company resources
Provide an exemplary customer experience to external and internal customers
Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork
Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management for any quality problems or defects for corrective action to be implemented and to avoid the recurrence of the problem
Duties may be modified or assigned at any time to meet the needs of the business
Qualification
Required
A bachelor's degree or equivalent work experience
Cisco CCNA/JNCIA or equivalent required
5+ years of experience implementing wired and wireless network technology, preferably in a healthcare setting
5+ years of experience with LAN/WAN concepts and technology, including L2/L3 Switches, VLANs, STP, and Data Center design
5+ years of experience with WAN routing concepts
5+ years of experience with network management tools and concepts
2+ years' experience in a medical device or healthcare setting
Strong knowledge of Cisco or Juniper networking platforms required
Experience with wireless networking, including WLCs, AP placement, RF surveys, and WLAN / SSID configurations
Experience building network diagrams using Microsoft Visio or similar
Deep understanding of routing protocols, including BGP, OSPF, and EIGRP preferred
Must have a good understanding of cybersecurity principles in a HIPAA-compliant environment
Must have excellent verbal, written communication skills and excellent interpersonal skills. This is a customer-facing role
Must have a track record of working positively and productively in a team environment. Must be highly collaborative
Must be able to work in a time-critical environment and be decisive when faced with complex problems
Must successfully complete onsite Spacelabs training (including training at Spacelabs locations)
Must maintain Network and other IT certifications, as appropriate
Must be eligible to work in the U.S. without sponsorship
Preferred
Experience in the deployment of multicast routing in large-scale network environments is a plus
Experience working with multiple WAN technologies, including dedicated circuits, MPLS, SD-WAN, etc. preferred
VMware or other virtualization experience is a plus
Experience managing firewalls (Palo Alto Networks, etc.) is a plus
Knowledge of UNIX/Linux-based network management tools is a plus
Company
Spacelabs Healthcare
Spacelabs Healthcare To inspire the world to bring the best care experience to patients and families.
Funding
Current Stage
Late StageTotal Funding
$4M2023-10-30Grant· $4M
2004-03-22Acquired
Recent News
EIN Presswire
2025-06-26
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