Pacific Life · 1 day ago
Sr Document Management Platform Engineer
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$122K/yr - $149K/yrPacific Life is a company dedicated to providing for loved ones and planning rewarding retirements. They are seeking a skilled Sr Document Management Platform Engineer to manage and optimize their document management systems.
FinanceFinancial ServicesInsurance
Responsibilities
Design, develop, and maintain document management solutions using OpenText Content Server, IBM Filenet, and DocuSign
Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
Implement and customize document management workflows to improve efficiency and compliance
Develop and maintain integrations between document management systems and other enterprise applications
Provide technical support and troubleshooting for document management platforms
Ensure data security and integrity within document management systems
Stay updated with the latest industry trends and technologies to continuously improve document management processes
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field
Proven experience in Document Management Platform administration, System Administration and troubleshooting
Proven experience supporting IBM Filenet( P8) platform in a self-hosted and/or managed environment
Desired experience supporting OpenText Content Server, DocuSign, EzeScan platforms
Knowledge of document management best practices and standards
Experience implementing proactive monitoring solutions using in-house monitoring tools and a combination of custom scripts to enable service and synthetic monitoring
Strong development skills in Java and Python
Desired experience with API integrations and web services using MuleSoft
Excellent problem-solving skills and attention to detail
Strong communication and collaboration skills
Ability to work independently and as part of a team
Preferred
Experience with document management systems and tools, IBM Filenet, IBM Filenet Cloud Pak, OpenText Content Server, Intake solutions like EzeScan, AWS Textract etc
Familiarity with different hosting models, on-prem, cloud, managed services
Experience with integrating various data sources like Prometheus, InfluxDB
Knowledge of query languages (SQL, PromQL, InfluxQL, etc)
Ability to diagnose and resolve issues, and create and manage dashboards, panels, and visualization (e.g. create Grafana dashboards using Zabbix data)
Software Development experience
Strong acumen with platform administration, troubleshooting and system administration
Certification in relevant technologies (e.g., OpenText, IBM Filenet)
Benefits
Medical
Dental
Vision
Wellbeing Reimbursement Account
Paid Time Off
Holiday Schedules
Financial Planning Time Off
Paid Parental Leave
Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
Company
Pacific Life
Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds.
Founded in 1868
1001-5000 employees
H1B Sponsorship
Pacific Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (16)
2022 (19)
2021 (14)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$1.44B2025-09-03Debt Financing· $750M
2025-06-18Debt Financing· $688.57M
Leadership Team
Howard Hirakawa
Senior Vice President and Fund Advisor Operations
Joe Krum
Senior Vice President & Managing Director, Global Institutional Investment Group
Recent News
Private Capital Journal
2025-12-05
2025-11-22
Company data provided by crunchbase