NAPA Auto Parts · 2 months ago
Assistant Site Manager
NAPA Auto Parts is a leading automotive parts retailer, and they are seeking an Assistant Site Manager to provide management assistance in a company-owned location. The role involves developing quality personnel, ensuring customer satisfaction, and managing inventory and operational issues.
AutomotiveIndustrialMachinery Manufacturing
Responsibilities
Customer Satisfaction
Inventory Management/ROI
Utilization of available tools for tracking value added items for the customer
Maintain and develop local non-NAPA vendor relationships
Responds in a timely manner to customer purchase and service questions
Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer expectations
Works closely and communicates with company and the customer management team to develop strategies to ensure the overall value of the IBS program
Understands and maintains the TAMS buy-out PO process
Ensures the site is using the approved non-company line codes appropriately
Sources all parts needs for customers by utilizing various approved IBS vendors
Ensures performance against service level goals per our IBS customer agreements
Ensures proper processes and procedures are utilized to minimize inventory shrinkage
Ensures merchandise is received in a timely and accurate manner as well as put away in the stockroom in an appropriate manner
Creates a safe work environment, ensuring required hazmat training is completed timely
Understands and complies with company and customer company policies
Bar codes inventory and places in appropriate bin locations
Returns non-company excess inventory
Works in unison with the Site Manager ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide. Builds relationships and assists with the negotiation of non-company vendors on pricing, inventory, and service and return privileges
Follows all IBS policies and procedures
Completes all available IBS operations training provided by company
Must use the non-company approved line codes appropriately
Perform any task as assigned by Site Manager
Qualification
Required
HS Diploma or equivalent required
Technical school, and/or college degree a plus
ASE certified within twelve months
Ability to manage two or more people prioritize and delegate to team members
Strong communication skills
Detail oriented
Requires demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, jobber, heavy duty and/or fleet establishment
Possess working knowledge of the organization's store services
Must possess high character and integrity
Capable of providing strong leadership to the operation to create a high performance team i.e., customer focus, open communication, willingness to coach and provide feedback
Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives
Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure
Insure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company
Have a willingness and ability to learn
Possess analytical problem solving skills
Capable of operating a point-of-sale system and cataloging
Proficient in Microsoft Office and using internet for parts research and sourcing
Ability to learn and use customer fleet management software
The employee is regularly required to stand, walk, talk and hear
The employee is often required to sit and stoop, kneel, crouch, climb and crawl
The employee is frequently required to lift and move product of up to 60 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
The employee must be capable of moving engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Company
NAPA Auto Parts
Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-29
2025-10-10
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