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Sports Basement · 2 months ago

FULL TIME Merchandising Staffer

NOVATO, CA, USA

Full-time, Contract

Onsite

New Grad, Entry Level

$18/hr - $24/hr

Sports Basement is a sporting-goods retailer that has been serving the community since 1998. The Merchandising Staffer will work closely with the management team to oversee daily operations, ensure excellent customer service, and manage product displays to create an inspiring shopping experience.

ApparelConsumer GoodsE-CommerceFashionLeisureLifestyleRetailSports

Responsibilities

Identifies merch priorities for their zone/department and works with their manager to create a daily plan of action

Works with department staff and Merchandising Team, to ensure all incoming product and projects are merchandised and completed efficiently, effectively, and safely (i.e. markdowns, retags, signage)

Product management is logical, creative and ultimately results in a great shopping experience

Effectively utilize communication tools to share what's new and what's changed

Consistently ensure store signage and displays are accurate, enticing and informative

Learn to communicate with Buyers to improve product management

Collaborates with the merchandising team to create awesome department/zone displays

Works with their Supervising Manager to learn, understand, and implement department goals while maintaining cleanliness and organization, prioritizing safety at all times, in all work areas

Able to provide outstanding (WOW) customer service

Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service

Learning to implement SB's Security Policy

Stays up-to-date with all company information and quickly implements department initiatives

Is aware of daily goals and keeps track of store performance against set goals

Works with a supervising manager to identify assigned department staffing needs, reviews applications and conducts interviews, keeping diversity and inclusion efforts top priority

Responsible for working with their manager to complete daily operations in the assigned zone/department

Demonstrates “ok is not ok” and actively seeks out improvement opportunities for their assigned zone/department

Is a self-starter and understands how to prioritize daily workload

With oversight from the manager, a lead helps to delegate and give clear instructions to store staff; works efficiently with staff to complete daily tasks

Ability to effectively communicate both written and verbally

Understands the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience

Qualification

Customer serviceProduct managementCommunication skillsTime managementProblem-solvingSafety awarenessPhysical staminaFlexibilityAttention to detailTeam collaborationAdaptability

Required

Ability to create a WOW experience for every customer

Possess strong verbal and written communication with customers and staff and with excellent attention to detail

Flexibility and adaptability as your role day to day might change

Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift

Maintains a clean and safe work environment

Time management skills

Problem-solving skills

Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas)

Preferred

Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms)