Operations Document Processor / Scanner jobs in United States
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Smart Data Solutions · 3 months ago

Operations Document Processor / Scanner

Smart Data Solutions is a leading provider of data management and workflow solutions to health plans and TPAs. They are looking for Mailroom Document Processors / Scanners to handle document processing tasks, ensuring quality control and compliance with company policies.

ConsultingHealth CareInformation TechnologyIT ManagementMedicalOutsourcingSoftware
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H1B Sponsor Likelynote

Responsibilities

Opening, sorting, batching and quality control of documents in a timely manner
Preparing, verifying, and counting documents for scanning in a timely manner
Preparing documents for scanning by unfolding/uncreasing, taping, removing rubber bands, or unstapling documents in a timely manner
Fixing tears and making copies of documents, if needed
Following proper sorting method with appropriate cover sheets as trained
Ensuring Hi-Trust certification requirements are met, including but not limited to working on one client at a time, ensuring unprocessed mail is put back on P.O. Box shelf, ensuring processed mail is distributed to the scanning stations, and adhering to Smart Data Solutions Acceptable Use Policy
Properly identifying P.O. Box, client name, and patient name on documents and ensuring mail is processed correctly according to client criteria
Processing incoming mail based on customer required instructions
Ensuring assigned work is completed to align with customer service level agreements
Ensuring that all PHI is kept confidential and complying with all company policies and procedures
Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building
Scanning when business need arises
Performing Scanner Operating duties and responsibilities as articulated below when business needs arise
Maintaining acceptable levels of productivity to align with performance standards
Performing all tasks assigned with great attention to detail and in a timely manner
Must have ability to lift 45 pounds
Must be able to remain in a stationary position for 50% of the time
Scanning, archiving, and quality control of documents, including paper and film
Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard
Feeding documents through a scanner in a timely manner
Keeping provided scanner logs up to date (i.e. storage box logs and company checklist log)
Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occur
Operating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training provided
Ensuring batches are scanned and placed into appropriate storage box
Document processing (as described above) when business need arises
Prioritizing rescan batches when they arrive
Verifying batches are accurate before committing such batches
Performing other basic office duties as assigned
Performing all tasks assigned with great attention to detail and in a timely manner
Ensuring that all PHI is kept confidential and complying with all company policies and procedures
Ensuring daily assigned work is completed to align with customer service level agreements
Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building
Maintaining acceptable levels of productivity to align with performance standards
Must have ability to lift 45 pounds
Must be able to remain in a stationary position for 50% of the time

Qualification

Computer literacyOrganizational skillsAttention to detailTime managementBasic office dutiesEffective communication

Required

Strong organizational skills and attention to detail
Manages time effectively and is dependable
Communicates effectively
Computer literacy
Ability to perform other basic office duties as assigned
Must have ability to lift 45 pounds
Must be able to remain in a stationary position for 50% of the time

Benefits

Health insurance
Short-term, and long-term disability
401(k) with a company match to provide a better future in your retirement years
Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day

Company

Smart Data Solutions

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Smart Data Solutions provides IT solutions for the healthcare industry, for the high-quality and effective claim processing.

H1B Sponsorship

Smart Data Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Shashi Yadiki
Chief Executive Officer
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April Gill
Chief Commercial Officer (CCO)
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Company data provided by crunchbase