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Mandarin Oriental · 4 days ago

Facilities Manager

New York, NY

Full-time

Onsite

Senior Level

$85K/yr - $94K/yr

5+ years exp

Mandarin Oriental Residences New York Fifth Avenue is looking for a Facilities Manager to join their Residences team. The Facilities Manager will oversee the engineering staff and functions, manage day-to-day operations, and ensure compliance with safety and maintenance standards for the luxury residential building.

Hospitality

Responsibilities

Establish and implement the Safe and Sound procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures based on MOHG guidelines

Lead and maintain a targeted score of over 90% of the annual FLHSS audit

Participate in development and implementation of engineering building systems and maintenance budget including energy cost and consumption and Capex

Oversee and manage the Energy consumptions relating to electricity, steam, and gas for the Residential section ensuring that monthly consumptions are recorded and monitored diligently

Participate in the Master Association weekly calls to stay on top of all local law ordinances and compliances

Oversee engineering candidate selection and staffing

Oversee total asset maintenance management based on MOHG guidelines

Oversee staff performance of engineering department

Develop and implement the Preventive and Corrective Maintenance programs based on MOHG guidelines

Manage all contracts and contractors related to Maintenance programs such as the pool, mechanical, electrical and plumbing for the residential building

Establish and manage the annual CAPEX plan and budget for all engineering aspects

Oversee the strategic direction of general projects related to the enhancement of the residence. The project management covers the areas of planning, administration, implementation, and evaluation of financial results of project

Oversee the local law projects for the year and future years to ensure plans and permits are in place and the execution of the projects have minimal disturbance to all residents

Training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system etc

Active involvement and Management of Fire, Life, Health, Safety and Security with MOHG Audit requirements to include weekly fire drills, weekly FLHSS meetings and periodic inspections and documentation of findings, results and reporting

Daily walkthrough of all Residential floors, Mechanical rooms and Amenity areas

Active participation in the weekly calls with the Master Association in relation with engineering related functions and obtaining copies and reports of all shared equipment to ensure compliance with FLHSS

Manage relationship with Residents related to engineering issues inside their units and assisting them to obtain quotes should they need assistance with third party vendors

Manage the scheduling of HVAC vendors doing the HVAC maintenance inside the Residential units, mechanical rooms and common areas

Attend to all emergency related issues impacting the residential building

Responsible for all Incident reports relating to engineering issues within the residential building and engineering staff incidents

Participate in the Sustainability efforts of the Residences

Assist in covering operations in the absence of the Director of Residences

Responsible to maintain a calendar displaying the matrix of all building related permits and licences to ensure this does not lapse and renewals are in place

Telecommunication system upgrades or enhancements

Annual maintenance of the contingency systems that support IT&T equipment and systems

Annual testing and conformance of emergency power systems based on MOHG guidelines

Managing IT related functions for all Residential units such as Creston, Salto and WiFi connectivity

Training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system etc

Understand and manage relationships with CMS and CEM support to maintain the residential IT system

Assist Director of Residences with, the residences overall financial performance, the annual budget process, The energy cost and consumption, Engineering contractors’ selection and documentation, reviewing all Engineering related contracts and execution

Qualification

Engineering managementBuilding systems knowledgeEnergy managementPreventive maintenancePool managementFinancial budgetingVerbal skillsTraining abilityCoordination skillsThird party vendor contactsWritten skills

Required

A minimum of 4 years in engineering studies such as Mechanical, Electrical, Plumbing, Environmental etc

A minimum of 5 -10 years in engineering management

A minimum of 5 -10 years in development and managing of a luxury property

Must possess excellent knowledge of major building systems

Must possess excellent knowledge of pool management

Must possess excellent knowledge of energy management

Must possess ability to conduct training of basic engineering systems

Must possess ability to coordinate with multiple tasks

Must possess ability to develop a financial budget

Must have good Third party vendor contacts to assist with MEP and Appliance repairs

Excellent written and verbal skills

Benefits

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

A competitive benefits package, including health, dental and vision