DMA - DuCharme, McMillen & Associates, Inc. · 1 week ago
Associate Systems Administrator
DMA - DuCharme, McMillen & Associates, Inc. is an employee-owned company recognized for its commitment to employee satisfaction and wellness. The Associate Systems Administrator will provide support for all DMA systems, ensuring proper maintenance and deployment of network and operating systems while collaborating with various teams to maintain a stable infrastructure.
Accounting
Responsibilities
Maintain Operating System performance by monitoring systems and troubleshooting system errors
Upgrade Enterprise Systems by conferring with vendors; developing, testing, evaluating, and installing enhancements
Perform daily monitoring and management of all backup and disaster recovery related activities
Establish system specifications by discussing with users, analyzing workflow, access, information, and security requirements
Assist in development and ongoing maintenance of information security program including governance, risk assessment, access controls, and any other domains of the security program
Work with the Security team to proactively harden systems, investigate scan findings and remediate them promptly
Manage Windows and Active Directory
Create and maintain documentation relative to areas of responsibility
Pro-actively work to find gaps in current tools and processes
Troubleshoot and manage Audio Visual/Conference room devices
Assist in the following areas as needed for troubleshooting and maintaining proper functionality: RDS (Remote Desktop Services), network infrastructure (Cisco, Meraki), DFS/File servers, Printers, Phone System/devices
Provide thorough ticket documentation upon work completion
Show an understanding of Group Policy, SFTP, Email, MDF/IDF power and cooling requirements
Assist with day-to-day tasks with maintaining: Hypervisors (VMware), storage (Pure, TrueNAS), server provisioning, UCS, and M365
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
2-3 years of experience within Information Technology environment
Understanding of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, VPN, etc.)
Familiarity with Windows Server operating systems and Active Directory
Familiarity with Microsoft Exchange and Office 365
Experience with server virtualization platforms such as VMware
Excellent verbal and written communication skills
Ability to work independently as well as in a team environment
Ability to prioritize, meet deadlines, and provide excellent customer service
Preferred
Certifications such as CompTIA Network+ and MCSA: Windows Server are desirable
Benefits
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Company
DMA - DuCharme, McMillen & Associates, Inc.
Great Place to Work® Certified™ DMA, a proudly employee-owned company, has been solving corporate tax challenges for its clients since 1972.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-12-23
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