Mohawk Global ยท 6 hours ago
Customs Brokerage Coordinator / Entry Writer
Mohawk Global is a logistics and trade specialist company dedicated to fulfilling supply chain needs with a focus on customs brokerage and transportation. The Customs Brokerage Coordinator supports the customs brokerage team by ensuring smooth import operations and maintaining compliance with regulations while interacting with clients and U.S. Customs and Border Protection.
Logistics
Responsibilities
Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations
Review and verify shipment documentation, including invoices, packing lists, and other required forms
Maintain communication with clients to provide release updates and address inquiries
Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues
Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards
Finalize shipment files with billing details and prepare invoices for customs brokerage services
Meet established KPIs for accuracy, timeliness, and client satisfaction
Qualification
Required
Minimum 2 years of customs brokerage experience required
Comfortable working with large, complex entries subject to FDA and 232
Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
Excellent interpersonal and communication skills, verbal and written
Strong attention to detail and accuracy
Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Preferred
College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
Working knowledge of CargoWise logistics platform strongly preferred
Company
Mohawk Global
Mohawk Global is a team of supply chain and trade specialists dedicated to fulfilling your supply chain needs with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting.