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BlackHawk Industrial · 5 months ago

Account Manager - Fasteners

Lincoln, NE, Lincoln, NE, US

Full-time

Onsite

Entry, Mid Level

$30K/yr - $40K/yr

2+ years exp

BlackHawk Industrial provides high-quality industrial products and equipment, focusing on innovative supply solutions. The Account Manager is responsible for managing customer relationships to achieve sales revenue and profit objectives, while promoting a culture of safety and ensuring customer satisfaction.

IndustrialManufacturingSupply Chain Management

Responsibilities

Personally exhibits, recruits and coaches associates consistent with Core Behaviors

Responsible for promoting culture of safety

Manage new and existing customer relationships

Maintains a thorough knowledge of products

Presents products to customer

Follows through with customer to ensure satisfaction

Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current

Studies product information, attends seminars, supervises tests of products

Attends and contributes to company sales meetings and technical sessions

Provides customers with all literature and promotional materials they need to enhance their productivity

Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts

Proactively solve problems for customers

Build and sustain positive customer relationships

Provide and coordinate technical support as needed

Support and expand onsite sales and service

Communicate customer and market issues to company management

Perform other duties as assigned

Perform all work in accordance to ISO processes and procedures

Qualification

Product knowledgeCustomer relationship managementIndustrial sales experienceTechnical supportComputer software proficiencyCommunication skillsInterpersonal skills