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VCU Health · 1 month ago

Patient Surgery Scheduling Coordinator

Richmond, VA

Full-time

Onsite

Mid Level

3+ years exp

VCU Health is seeking a detail-oriented and highly organized Patient Surgery Scheduling Coordinator to join their dynamic Department of Otolaryngology. In this crucial role, you will be the primary point of contact for patients and physicians, ensuring a seamless and efficient process for all surgical procedures across diverse subspecialties.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Coordinating and scheduling surgical procedures for multiple faculty physicians across various facilities

Managing complex calendars

Optimizing operating room block time utilization

Prior Authorization and insurance verification

Collaborating closely with surgeons, nursing staff, and billing departments to ensure smooth patient flow

Resolving scheduling conflicts

Facilitating timely communication

Responding to all inquiries from patients, insurance carriers and PCP’s by telephone and/or written correspondence using quality customer service

Working with department billing staff to investigate all denials

Resubmitting appeals as necessary

Maintaining master schedules for each physician by scheduling surgery cases and managing departmental block time

Qualification

Surgery schedulingMedical terminologyInsurance verificationCPT codingICD-9 codingElectronic medical billingCustomer serviceCritical thinkingProblem solving

Required

Minimum of two (2) years experience in a medical office/acute care setting to include the use of medical terminology, customer service and appointment scheduling

Minimum of three (3) years experience with third party medical insurance, HMO and managed care

High School Diploma or equivalent

Preferred

Four (4) years previous experience in surgery scheduling

Previous experience with CPT and ICD-9 coding for medical claims processing

Work experience using electronic medical billing/order entry/registration systems

Associate Degree in Business Management or closely related field from an accredited program

Company

VCU Health

Glassdoor3.6

VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10001+ employees

https://www.vcuhealth.org

H1B Sponsorship

VCU Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (32)

2023 (37)

2022 (45)

2021 (44)

2020 (33)