Felder Group India · 2 months ago
Senior CNC Technician
New Castle, DE
Full-time
Onsite
Senior LevelFelder Group USA is seeking an experienced CNC Technician to guide and support a growing team of field service technicians. This role involves providing technical expertise, mentorship, and hands-on service both in-office and in the field.
Machinery
Responsibilities
Provide advanced troubleshooting support for CNC machines and assist with general service issues across other machinery via the service helpdesk
Lead training sessions and refreshers for the CNC technician team to promote cross-training and technical development
Collaborate with the service department to improve processes and elevate team performance
Travel to customer sites ranging from short local visits (within 30 minutes of the office) to extended assignments across the U.S. (typically 1–2 weeks)
Troubleshoot, repair, and install CNC and woodworking machinery in customer facilities
Communicate directly with customers to diagnose issues, recommend solutions, and identify or sell spare parts as needed
Serve as a technical resource and mentor for other CNC technicians in the field
Qualification
Required
Proven experience servicing and troubleshooting CNC machinery (electrical, mechanical, and software systems)
Strong leadership, communication, and problem-solving skills
Willingness to travel frequently and represent the company professionally in the field
Ability to train, mentor, and support technicians of varying experience levels
Valid driver's license and ability to travel by air within the U.S
Benefits
Competitive pay and travel compensation
Opportunities for professional growth and leadership development
Supportive team environment and ongoing technical training
Healthy, Dental, Vision, and other common benefits
Company
Felder Group India
Felder Group India is a direct subsidiary for Felder KG (Austria).
Founded in 1956
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase