SiTime · 3 months ago
Principal Engineer, Customer Quality
Santa Clara, CA, US
Full-time
Onsite
Lead/Staff
$135K/yr - $175K/yr
10+ years expSiTime Corporation is the precision timing company specializing in semiconductor MEMS programmable solutions. They are seeking a Principal Engineer in Customer Quality to drive customer interactions and act as the primary liaison on quality and reliability topics, resolving quality issues while coordinating with internal teams.
ManufacturingSemiconductorSupply Chain Management
Responsibilities
Accountable for coordinating the investigation of customer complaints in partnership with local FA/PE teams and responsible to communicate outcome to the customer including claim management
Partner with engineering and FA teams during quality issues to ensure internal global alignment and manages the relationship with the customer
Reviews and submits customer requested documentation such as product qualification and reliability report, 8D and FA reports etc
Coordinates and actively participates in customer quality related activities, such as RFI and/or audits
Accountable for PPAP preparation, successful PPAP outcome and customer approval
Proactively visits the customer and their factory site as needed or requested
Drive cross-functional initiatives to address customer issues resulting in demonstrable customer score-card improvement
Qualification
Required
Minimum BS degree in engineering, business, quality, or related disciplines
Background in semiconductor manufacturing processes (Ex: Wafer fab, Package assembly, Test) is required
Minimum of 10 years of experience in customer, manufacturing, or supplier quality role in semiconductor area
Knowledge of CMOS and MEMS (Micro Electro-Mechanical Systems) devices is a plus
Excellent proficiency with structured problem-solving methodologies (Ex: 8D problem solving, Fish bone analysis, 5-Why, Is/Is-Not analysis, etc.)
Competent in quality tools and process/production control methods such as: APQP, Control Plans, FMEA, GD&T, MSA, PPAP, SPC etc
Preferred
Excellent self-motivation and drive to make an impact
Desire to actively learn
Ability to manage and collaborate with a variety of cross-functional team members
Excellent organizational and follow-up behavior along with written, verbal and presentation skills
Strong attention to detail, project management and organization skills, and ability to manage multiple projects at the same time in a fast-paced environment with minimal supervision
Benefits
401k plan
Health and wellness that includes medical, dental, vision, life, parental leave, legal services, and time off plans
Company
SiTime
SiTime Corporation is an analog semiconductor company offering MEMS-based silicon timing solutions.
201-500 employees
H1B Sponsorship
SiTime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (15)
2023 (6)
2022 (10)
2021 (16)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$490.22MKey Investors
RUSNANOCapital IP Investment Partners LP
2025-06-26Post Ipo Equity· $384.7M
2019-11-20IPO
2014-10-28Acquired
Leadership Team
Rajesh Vashist
CEO
Markus Lutz
CTO and Founder
Recent News
2025-12-06
Yahoo Finance - Business Finance, Stock Market, Quotes, News
2025-12-03
Company data provided by crunchbase