Technical Data Management Specialist jobs in United States
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Kaeser Compressors USA · 5 months ago

Technical Data Management Specialist

Kaeser Compressors, Inc. is one of the largest suppliers of industrial compressed air and vacuum systems, seeking a Technical Data Management Specialist. The role involves monitoring project requests, supporting project management, and maintaining customer satisfaction by effectively communicating with both internal and external customers.

Manufacturing

Responsibilities

Assist with monitoring and assigning incoming project requests via email
Support project management by entering or updating customer data into various company databases
Review and track project requests and communicate with internal and external customers regarding questions or updates as needed
Assist with troubleshooting database questions with internal and external customers via phone and email
Maintain high customer satisfaction with internal and external customers
Maintain or exceed project turnaround time goals
Work with various department subgroups responsible for technical information

Qualification

Microsoft Office SuiteCustomer serviceSAPEnglish proficiencyProject management

Required

High School Diploma or equivalent (required); technical or higher degree (preferred)
Strong verbal and written English proficiency
Proficiency in Microsoft Word, Excel, Powerpoint, and Outlook (or equivalent)

Preferred

SAP experience (preferred)
Customer service experience in commercial or industrial environment (preferred)

Benefits

Profit Sharing
401(k) Plan
On-site exercise facility
Free exercise classes
Health and wellness program

Company

Kaeser Compressors USA

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Kaeser is one of the largest providers of compressed air systems and compressed air consulting services, with over 7000 employees worldwide.