Business Development Representative jobs in United States
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Freshworks · 7 hours ago

Business Development Representative

positionBoston, MA
timeFull-time
remoteOnsite
seniorityEntry Level
money$53K/yr - $66K/yr
date1+ years exp

Freshworks is a company that builds uncomplicated service software aimed at enhancing customer and employee experiences. The Business Development Representative will focus on prioritizing and targeting accounts, conducting outreach, qualifying prospects, and creating opportunities for the sales organization.

CRMInformation ServicesInformation TechnologySaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools
Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling
Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC
Manage inbound leads from different sources, qualifying in and out for sales
Create qualified opportunities for the sales organization
Develop a strong relationship with Account Executives
Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects
Utilize the CRM to accurately record all interactions and activities
Meet and exceed quarterly quota targets

Qualification

Business developmentSales experienceCRM softwareCold callingCommunication skills

Required

1-2 years experience in business development, sales, or related role
Experience researching, cold-calling, and qualifying accounts
Ability to work in a fast-paced environment
Excellent communication and interpersonal skills
Strong-problem solving and objection handling abilities
Experience facilitating qualifying conversations with prospects
Self-motivated and target-driven with a passion for achieving results
Knowledge of CRM software

Benefits

Multiple options for dental, medical, vision, disability and life insurances
ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits

Company

Freshworks

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Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
dateFounded in 2010
location
San Mateo, California, USA
people-size1001-5000 employees
web-link
https://www.freshworks.com

H1B Sponsorship

Freshworks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$484M
Key Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M

Leadership Team

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Dennis Woodside
CEO, President
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Shan Krishnasamy
Co-founder and CTO

Recent News

Inc42 Media
Freshworks’ AI Reinvention: SaaS Giant Enters New Era With AI-First Playbook
2026-01-17
womenentrepreneursreview.com
The Week That Was: Grassroots Wins, Policy Signals & More
2026-01-11
thefly.com
Freshworks appoints Kady Srinivasan as CMO
2026-01-08
Company data provided by crunchbase