Good Shepherd Rehabilitation · 1 month ago
Regional Director IP Therapy Services
Center Valley, PA
Contract
Onsite
Director/Executive
7+ years expGood Shepherd Rehabilitation is seeking a Regional Director for Inpatient Therapy Services to oversee administrative and operational aspects of inpatient therapy at their assigned hospital. The role involves ensuring compliance with regulatory standards, managing therapy staff, and driving patient satisfaction and clinical excellence.
Health Care
Responsibilities
Assures therapy compliance with external regulatory body standards
Collaborates with the Safety Department to ensure all therapy units follow current safety procedures
Maintains current inpatient therapy care therapy policies
Assures current contractual relationships with therapy agencies and academic institutions
Coordinates the development and maintenance of therapy position descriptions and performance appraisals
Ensures ongoing, progressive and sustainable clinical competency of therapy staff, in collaboration with the therapy Management Team
Oversees and coordinates clinical outcomes management
Oversees and coordinates therapist productivity collection and reporting
Oversees the participation in health fairs and community outreach activities
Oversees therapy candidate interview, screening and offer process to fill existing and future job openings and promote career opportunities within the organization
Stays abreast of current and future hiring and business needs
Assures candidates meet specific career ladder requirements and approve hire of candidates
Assures continuing education and professional development opportunities for staff
Regularly meets with employees to improve communication and to build productive relationships
Continuously communicates to staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations
Analyze employee satisfaction data & identify opportunities for improvement
Collaborate with staff to develop action plans
Implement and follow through with action plans
Manage & eliminate process workarounds
Focus energy on collaboration and not blame
Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues, which require their attention
Analyze employee satisfaction data on a quarterly basis and identify opportunities for improvement
Share data with staff and mutually identify opportunities for improvement within the department’s span of influence
Collaborate with the staff to develop action plans for improvement
Implement and follow through with action plan
Assures continuing education and professional development opportunities for staff
Provides oversight for clinical education and academic education of Occupational & Physical Therapists, Speech Language Pathologists and Therapist Assistants
Promotes the research initiatives in OT, PT and ST
Works with GSRN leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth
Sets standards and drives operational integration of programs by ensuring alignment of communication to Leadership
Drive patient/client loyalty and physician referral by ensuring staff understand the GSRN commitment to service, their own work processes, and have the necessary skills to meet service expectations
Focus energies on collaborating in problem resolution rather than finding blame
Manage patient/client complaints and provide timely follow up to ensure satisfaction
Ensure that staff understand and demonstrate service recovery commitment
In conjunction with all stakeholders involved in the patient care processes, institute operational changes based on data (e.g. Penn Safety Net, RL Solutions, , customized area operations data)
Communicate, reinforce, and update as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergency, medical equipment, and utility management.)
Continuously improve area operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence
Participates in and supports patient safety goals and initiatives (FMEA,RCA)
Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC, Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others
Ensures optimal condition of all equipment
Ensures order, safety, efficiency and cleanliness of clinical and office area
Participates in development of policies and procedures
Establishes performance measurement and management systems for key success elements: access, quality, service and value
Actively participates in entity CEQI initiatives. Participates in groups to developing action plans for achievement of CEQI goals
Coordinates the development and establishment of best therapy clinical practices throughout the continuum of care
Oversees and coordinates clinical outcomes management
Proactively develops and implements change management strategy for major organizational activities and events
Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects GSRN core values
Communication plans are effectively implemented
Ensure appropriate follow-up of major issues
Manage routine and crisis communications throughout the entity/community as they arise
Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation
Evaluates effectiveness of change and implementation plans
Develops and implements capital and operating budgets in collaboration with Finance, and the VP of Inpatient Rehabilitation Services
Actively tracks and reports departmental revenue with goal of meeting budgeted targets
Trains and supports therapy managers/lead therapists as they exercise effective budget management and control for all OT / PT / SPT accounting units with respect to both expenses and revenue. Director of Therapy Services will have overall responsibility for the budget
Proactively corrects and explains budget variances
Monitors legislative changes that impact billing compliance for rehab therapy services and proactively manages these changes
Reports as needed on financial performance
Responsible for payroll and budgets for capital and minor equipment
Oversees development and maintenance of new and ongoing contracts
Submits monthly or more frequent reports as needed indicating the department’s financial status in relation to quantity and quality of services
Strategic planning of Occupational Therapy, Physical Therapy and Speech Therapy development including practice planning, acquisitions, joint ventures and contractual arrangements
Actively participates in strategic planning with the GSRN Leadership Team and VP of Inpatient Rehabilitation Services
Forecasts requirements for human capital, equipment, supplies and workload consistent with goals and objectives
Implements decisions and data-driven recommendations in a timely manner
Recognizes critical situations and responds effectively
Conducts regular managerial meetings (not less than monthly) and staff meetings (not less than quarterly)
Maintains and improves clinical competence of all professional staff members, especially with regard to new technology, research and techniques
Talent management plan in place for current and future staff
Succession plan in place for critical positions
Creates a positive and dynamic work environment that attracts others to GSRN
Recruitment of competent staff to meet operational needs (“scope of service” “products & services”) and who demonstrate the ability to be service orientated and align with the core values
On-Boarding- proper orientation of staff to their roles, accountabilities and performance measures within probationary period
Facilitates completion of recruitment activities in a timely fashion to minimize impact of staff turnover and minimizes staff vacancy rates throughout the year
Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans
Oversees the Therapy Promotion/Professional Development process and champions this program to new and existing staff
Effective and timely performance management such that:
Clearly defines work expectations
Recognizes and rewards individuals for a job well done
Addresses performance issues immediately and directly
Conducts performance appraisals annually
Employee retention strategy in place
Positive employee relations
Effective employee communications
Employee total compensation is market based and competitive
Employee recognition
Ensures that Therapy leads/Managers follow consistent, effective processes that are utilized for establishing and monitoring the credentials of staff
Ensure continuous survey readiness
Ensure department human resource management practices comply with labor law, state & federal requirements
Employee safety
Maintains current acute therapy policies
Assures current contractual relationships with therapy agencies and academic institutions
Coordinates the development and maintenance of therapy position descriptions and performance appraisals
Ensures ongoing, progressive and sustainable clinical competency of therapy staff, in collaboration with the therapy Management Team
Qualification
Required
Master's Degree required OR
Bachelor's Degree with planned enrollment in an advanced degree program is required
7-9 years of clinical experience required
3-5 years of prior supervisory experience required
Clinical license for appropriate designation required
Company
Good Shepherd Rehabilitation
At Good Shepherd, our conviction is what drives us. Our compassion is what fuels us. And our spirit is boundless.
1001-5000 employees
H1B Sponsorship
Good Shepherd Rehabilitation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Michael Spigel
President and Chief Executive Officer
Company data provided by crunchbase