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DSV - Global Transport and Logistics · 2 weeks ago

System Specialist, WMS

Canal Winchester, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The System Specialist, WMS will serve as a subject matter expert in WMS configuration and operation, providing on-site support and ensuring adherence to best practices.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Configuring WMS system to meet business processes

Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT

Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary

Clearly document details of WMS issues including steps to recreate the issue when escalation is required

Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems

Assist training new hires on WMS

Participate in cross-functional improvement projects

Clearly document and communicate system change requests

Ensure adherence to WMS best practices per defined standard operating procedures and work instructions

Pursue continuous personal and organizational improvements

Maintain a high level of quality in work performed

Maintains a clean and safe work environment

Follows all SOP and safety guidelines

Demonstrate knowledge and understanding of business operations

Possess excellent inter-personal and communication skills

Performs all other duties deemed necessary to support the WMS system and operation

Qualification

Warehouse Management SystemWMS configurationIT infrastructure knowledgeMS OfficeAnalytical skillsInterpersonal skillsOrganizational skillsCommunication skills