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UHA Health Insurance · 4 months ago

Events & Promotions Coordinator

Honolulu, HI, Honolulu, HI, US

Full-time

Onsite

Entry Level

$21.75/hr - $26.10/hr

2+ years exp

UHA Health Insurance is seeking an Events & Promotions Coordinator to provide marketing events and administrative support for marketing operations. The role involves coordinating promotional efforts for various events and assisting with marketing and communications initiatives.

Financial ServicesHealth CareMedical

Responsibilities

Organizes outreach programs and coordinates special events or a UHA presence to effectively promote UHA products, services, sales opportunities and/or influences public opinion, elevates UHA’s brand identity or awareness or advances the position of the company

Event coordination, support and organization using approved event briefs to guide event planning and facilitation including all major event components and areas of preparation such as e-invite set-up, execution and tracking, printing collateral, order/ purchase, gathering and transport of needed event supplies

Serves as a point of contact for event sponsorships, participation or UHA special events

Facilitates or assists with planning and organizing event attendees and volunteers to advance the mission and goals of the company

Facilitates the creative development process including, monitoring deadlines, proofing, and providing input on content and promotional messaging

Produces meaningful event recaps to capture and disseminate key results, outcomes, learnings and improvement actions for use in assessing ROI and future planning

Can speak to basic UHA Health Insurance brand differentiators, products, benefits, programs and wellness services

Assists with organizing promotional programs and coordinating both traditional in-person or virtual events that support marketing and sales goals through promotion of campaigns, new products, services or brand distinction and awareness

Utilizes both internal and third party data (e.g. UHA’s Voice of the Customer (VOC) program to form recommendations and plans for events or experiential marketing

Works closely within the organization with marketing, sales, client services, associate and health care services teams and assigned committees to ensure coordination and integration in support of company goals, objectives and initiatives

Composes general business correspondence (such as emails and other informative material) and provides overall communications support such as updating external messaging, disseminating program information through the website, newsletter and other promotional methods such as social media

Employs market research tools and techniques to gather relevant attendee data through events and programs (social media, web analytics, rankings etc.)

Recurring contracts, account payables, calendar maintenance, budget tracking and project work that requires expenditure tracking, process and quality improvements, data audits and reviews. for accreditation standards

Undertakes daily administrative tasks to ensure efficient function and coordination of the department’s activities

General administrative duties include:

Updating calendars (including executive invites) to schedule events, meetings and facilitate planning

Responding to general department phone calls and emails as the point person for organized events (both internal and external and sponsorships

Providing meeting support, including but not limited to scheduling, preparing and distributing agendas, minute-taking, room-booking, invitations to participants, and room or equipment setup

Sorting and distributing postal mail, e-faxes and donation/sponsorship requests to Marketing team members and leaders in a timely manner according to policy guidelines

Making travel arrangements and reservations as needed

Developing and maintaining an organized virtual filing system

Assist in developing, implementing and improving department policies and procedures

Facilitating or participating in company quality assurance (QA) process for UHA document reviews and management and UHA website updates to meet standards, deadlines of URAC compliance

Collateral materials: assist team with development & production process as needed to support events, PR or promotional needs

Prepares presentations and reports for stakeholders for all areas of responsibility or as needed

Builds trust and helps maintain UHA partnerships and relationships with stakeholders (both internal and external) to facilitate effective engagement and outreach

Easily and effectively relates with diverse groups of people

Supports marketing senior dept. leaders based on seasonal or project-based needs, including support of internal associate events owned by the Associate Services department

Highly responsive and timely communications

Identifies and seeks out opportunities to make warm introductions both internally and within network to develop, maintain and deepen relationships with community and non-profit partners and business or community leaders in an effort promote good will and increase awareness and positive sentiment for UHA

Achieves agreed upon targets and outcomes

Keeps informed of current national and local industry news (health insurance, wellness general healthcare and well-being,) trends and best practices, while developing a network of resources and contacts to tap as appropriate

Champions internal initiatives for marketing, employer branding, community impact and wellness

Member of UHA well-being and associate events committees

Qualification

Event coordinationMarketing experienceCommunication skillsMicrosoft Office proficiencySocial media experienceCRM/Salesforce knowledgeProblem-solving abilitiesTime-management skillsInterpersonal skillsOrganizational skills

Required

High school diploma or equivalent

Two years of demonstrated experience in marketing and/or event promotions with some experience in office administration

Excellent verbal, written and interpersonal communications skills

Must be organized and detail oriented with strong time-management skills

Self-directed and displays sound judgment and strong problem-solving abilities to take initiative and work independently

Excellent phone, on-camera and in-person presence and interpersonal skills as necessary to interact and engage positively and effectively with individuals and diverse groups

Must be a quick-learner with a keen ability to manage competing priorities with grace and discernment

Proficient in all Microsoft Office applications

Working knowledge of office equipment (e.g., printers)

Ability to maintain strict confidentiality and act with discretion

Must be able to represent UHA effectively and model our core values of Caring, Responsible, Supportive and Trusted

Must have a valid driver's license and proof of automobile insurance in accordance with UHA required minimums

Preferred

Bachelor's degree from an accredited four-year college or university

Preferred background in marketing, communications, or events

Experience with social media, photography, and website support or client management

Experience with electronic invite and event management platforms such as Eventbrite or RSVPify

Ability to use CRM/Salesforce and other internal systems (e.g., QXNT) to track prospects, identify decision makers, timelines and enter data accurately and consistently

Hawaii State Health Insurance Producer License