Assistant Credit Controller, Collections Specialist jobs in United States
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DSV - Global Transport and Logistics · 1 week ago

Assistant Credit Controller, Collections Specialist

DSV is a global leader in transport and logistics, seeking a Collections Specialist to join their Accounts Receivable team at the US Headquarters in Iselin, NJ. The role involves managing a multi-million dollar portfolio, ensuring timely payment of receivables, and resolving complex payment issues to maintain positive customer relationships.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Manage collection requirements for a multi-million dollar portfolio of accounts
Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable
Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration
Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs
Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests
Generate status reports detailing portfolio aging and payments
Prepare required documentation for placing accounts with third-party collections agents
Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed

Qualification

CreditCollectionsAdvanced ExcelSAPPortfolio managementIssue resolutionCustomer serviceOral communicationWritten communication

Required

A minimum of two years' experience in credit and collections
Bachelors or Associates degree, or equivalent post-high school education/training
Demonstrated ability to use Microsoft applications, specifically advanced Excel skills
SAP experience is a strong asset
Strong oral and written communication skills
Ability to handle multiple projects and prioritize tasks effectively
Required to interact professionally with customers and internal departments at all times
Ability to work both independently and collaboratively as part of a team

Preferred

Shipping experience is preferred but not required

Benefits

Medical
Prescription
Dental
Vision
Life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) (for eligible plans)
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
Participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
Various paid time off programs
Paid company holidays

Company

DSV - Global Transport and Logistics

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At DSV, we keep supply chains flowing in a world of change.

Funding

Current Stage
Public Company
Total Funding
$6.02B
2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO

Leadership Team

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Irene Hill
Chief Executive Officer
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Angie Hornik
Human Resources Business Partner
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Company data provided by crunchbase