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Aerwave · 1 month ago

Swat Technician

Houston, TX

Full-time

Onsite

Mid Level

4+ years exp

Aerwave delivers next-generation Managed Wi-Fi for multifamily communities, providing seamless gigabit-speed internet. The Swat Technician will oversee network hardware installations, conduct site surveys, and provide emergency support, ensuring successful deployment of Wi-Fi solutions.

InternetNetwork HardwareWireless

Responsibilities

Site Surveys & Pre-Construction Assessments

Perform site walks to evaluate existing conditions and infrastructure readiness

Document findings and share with engineering and project management teams

Recommend installation strategies and highlight any field-level risks or obstacles

Installation Oversight & Technical Support

Oversee on-site structured cabling, fiber, WiFi, and network hardware installations

Conduct quality control checks and provide in-field troubleshooting

Serve as Aerwave’s on-site technical lead, bridging the gap between contractors, engineering, and PMs

Network Activation & Testing

Coordinate with engineering for final network activation and testing

Validate successful device connectivity, signal coverage, and backhaul performance

Identify and escalate issues requiring deeper technical investigation

Emergency Support & Escalations

Respond to emergency field service requests and outages

Diagnose and repair network hardware or low-voltage infrastructure issues

Communicate findings and resolution paths to internal stakeholders

Documentation & Reporting

Submit detailed daily field reports, including photos, test results, and project status updates

Maintain and track inventory of hardware deployed or delivered on-site

Assist in punch-list creation and closeout documentation

Teamwork & Safety

Communicate effectively with customers, team members, and supervisors

Must maintain a positive attitude and show adaptability to change

Adhere to safety procedures and regulations

Qualification

Structured cablingWireless networkingSite surveysNetwork activationTroubleshootingInterpersonal skillsAttention to detailInitiative

Required

High School Diploma or General Education Degree (GED)

4+ years of hands-on experience in low voltage, cabling, or wireless network deployments

Strong knowledge of structured cabling (Cat6, fiber), WiFi access point installation, and PtP/PtMP wireless equipment

Experience conducting site surveys and interpreting construction drawings

Ability to work independently on active construction sites and occupied buildings

Willingness and ability to travel up to 80% nationwide

Valid driver's license and clean driving record

Basic knowledge of RF and wireless signal propagation principles

Familiarity with testing tools: cable certifiers, OTDRs, light meters, RF scanners

Proficiency in the use of a computer, and software applications including Microsoft Office

Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task)

Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company

Easily takes initiative and works independently

Maturity, professionalism, and good work ethic

Ability to lift and carry up to 50 pounds, climb ladders and work at heights up to 50 feet, and work in confined spaces or outdoor environments

Ability to work in hot, cold, and/or noisy environments

Benefits

Unlimited paid time off

15 paid Company holidays

High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan.

401(k) matching 100% up to 4% of base salary.