Loeb Electric · 4 months ago
Project Manager - National Accounts
Loeb Electric is a leading electrical distributor in the construction industry, dedicated to innovation and customer service. They are seeking a Project Manager for National Accounts to oversee project execution, manage timelines and budgets, and ensure quality deliverables while maintaining strong communication with customers and stakeholders.
ElectronicsLightingWholesale
Responsibilities
Lead assigned projects from planning through completion, including forecasting, scheduling, risk management, and financial reconciliation
Partner with Sr. Program Manager and National Account Executive to develop comprehensive project plans, including scope, objectives, timelines, and budgets
Manage project scope, timeline, and budget, adjusting as needed to accommodate changes
Monitor project progress and proactively address issues or risks
Handle critical operational tasks directly, including updating project schedules, entering and maintaining accurate data in systems, verifying order details, and tracking shipments to ensure timely delivery
Implement risk management strategies to ensure successful outcomes
Conduct regular project reviews and post-project evaluations to assess performance and identify improvement opportunities
Ensure project deliverables meet quality standards and client expectations
Serve as the point of contact for project-related communication with assigned customers
Manage customer expectations in a high-volume, fast-paced environment, maintaining professionalism and urgency when addressing escalations
Lead customer calls, provide proactive updates, and resolve escalations professionally
Communicate project status updates to internal and external stakeholders
Generate weekly reports aligned to project objectives
Provide direction and mentorship to Project Coordinators and Support Specialists
Set priorities, review work quality, and escalate performance challenges as needed
Coordinate project resources, including team members, vendors, and stakeholders
Facilitate effective team collaboration and decision-making throughout the project lifecycle
Foster a positive and productive work environment that encourages innovation and continuous improvement
Support development of project resources to improve efficiency and best practice adoption
Partner with purchasing, logistics, sales, and vendors to align schedules and forecast material needs
Collaborate with internal teams to align timing, inventory, and storage with customer requirements
Work with external stakeholders to ensure project timelines are met and deliverables are fulfilled
Identify and recommend enhancements to workflows, reporting, and execution strategies
Maintain and update program job aids, standard operating procedures, and reference documents
Ensure data used in project planning, execution, and reporting is accurate and current
Utilize internal platforms (Epicor Eclipse, Smartsheet, Groove, customer portals, etc.) to manage data, reporting, and communication
Capture and analyze project data using internal and external technologies
Demonstrate a strong work ethic, proactive communication, and superior customer service
Uphold and strengthen Loeb Electric’s reputation through consistent professionalism and customer advocacy
Qualification
Required
3–5 years of project management or related experience in distribution, retail, service, or construction/lighting/electrical
Proven ability to manage projects independently with minimal supervision
Demonstrated success in customer-facing roles, with strong communication and relationship-building skills
Advanced organizational and time-management skills, able to juggle multiple priorities
Strong Excel/Smartsheet skills (filters, pivot tables, formulas)
Preferred
Bachelor's degree in business, operations, or related field (or equivalent work experience)
PMP or CAPM certification
Experience working with large, multi-site customers (Fortune 500)
Familiarity with ERP systems (Epicor Eclipse preferred)
Experience mentoring or coaching junior team members