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National Carwash Solutions · 1 month ago

Senior Quality Assurance Technician

Bolingbrook, IL

Full-time

Onsite

Senior Level

$26/hr - $36/hr

5+ years exp

National Carwash Solutions is North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. As a Senior Quality Assurance Technician, you will ensure product integrity and customer satisfaction through comprehensive inspections and quality process improvements.

Automotive

Responsibilities

Lead and execute comprehensive inspections—including incoming, in-process, final, and FAIs—ensuring adherence to NCS, customer and regulatory standards

Oversee and optimize inspection documentation, scrap/rework tracking, and reporting to drive continuous improvement initiatives

Develop, implement and oversee quality testing, auditing parameters and advanced inspection tools/aides, shipping checklists, etc., to enhance efficiency and reduce errors across the quality process

Drive and mentor corrective and preventive action (CAPA) investigations, collaborating cross-functionally to identify root causes and implement sustainable solutions

Manage and coordinate RMAs, ensuring timely resolution and maintaining strong customer relationships

Contribute strategically to quality system improvements, process standardization, and training of junior inspectors

Develop, implement, and oversee a comprehensive system for tracking internal defects, providing actionable reports to supervision and management to reduce recurring issues

Conduct random audits across all manufacturing processes during shifts to proactively identify and prevent quality deviations

Audit staged products prior to packaging operations to ensure compliance with appearance, functionality, and specification standards

Perform root cause analysis on non-conforming products and deliver detailed reports to support corrective and preventive actions

Segregate nonconforming material using hold tags and promptly notify supervision for resolution and disposition

Stop any process producing nonconforming material and escalate issues to supervision to prevent further defects

Collaborate with operations teams to develop and implement process changes that positively impact product quality and reduce defect rates

Maintain accurate records of all quality operations, audits, and corrective actions for compliance and traceability

Ensure adherence to OSHA, EPA, local regulatory requirements, and company safety policies at all times

Perform additional duties as assigned by management to support evolving business needs

Qualification

Quality auditsRoot cause analysisCorrective/preventive actionsInspection methodologyQuality controlAnalytical skillsProblem-solving skillsCommunication skillsCollaboration skillsOrganizational skills