Uber · 1 month ago
Sr. Program Manager, AI Data Operations
Uber is a leading technology company focused on building one of the world's largest data foundries for AI applications. They are seeking a Senior Program Manager for AI Data Operations to lead cross-functional initiatives, manage the end-to-end lifecycle of data annotation programs, and ensure high-quality labeled datasets are delivered on time and at scale.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Define and drive end-to-end execution of large-scale annotation programs across multiple data types
Collaborate with ML, product, and data operations teams to scope and prioritize labeling needs
Own vendor engagement: onboarding, SLA management, training, and quality reviews
Build feedback loops between annotators and model performance to inform labeling strategies
Create dashboards and reporting mechanisms to track labeling velocity, quality, and cost
Lead initiatives to improve labeling efficiency through tooling enhancements and process automation
Be the voice of labeling in cross-functional forums-translating model needs into operational plans
Drive daily, weekly and monthly meetings, business reviews and reports
Qualification
Required
7+ years of program management experience, ideally in ML ops, data labeling, or human data operations
Proven track record managing multi-vendor operations or global labeling teams
Strong understanding of AI/ML lifecycle stages and the importance of annotated data quality
Experience defining SOPs, rubrics, audit mechanisms, and workflows for scalable data labeling
Proficient in project management tools. In addition having deep understanding on ML Operations labelling tools is added advantage
Strong analytical and communication skills; ability to synthesize feedback from ML, ops, and product stakeholders
Preferred
Exposure to LLMs, foundation model training and human in the loop (HITL) operations
Familiarity with annotation for multimodal inputs (e.g., Audio, Video, Image, Text, Documents, OCR based forms etc)
Experience of working in customer facing roles
Experience managing budgets, metrics, and KPIs across distributed teams
Knowledge of quality scoring frameworks, defining quality rubrics and QA loop design
Technical background (e.g., in ML, data science, or engineering) is a plus
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
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