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Central Pacific Bank · 5 months ago

Business Banking Officer I, II, or Senior - Hilo

Honolulu, HI, US

Full-time

Onsite

Entry, Mid, Senior Level

$47K/yr - $88K/yr

1+ years exp

Central Pacific Bank is a financial institution focused on providing exceptional banking services. The Business Banking Officer is responsible for managing, retaining, and growing an assigned portfolio of business clients while adhering to lending and operational policies to ensure profitability and risk management.

BankingFinancial Services

Responsibilities

Grow the deposit and loan portfolio with existing and new clients

Understand the needs of clients and maintain profiles to identify opportunities

Generate new business from referrals and prospecting

Maintain and generate new business through an organized and targeted calling program

Develop and maintain a business referral and information network consisting of trusted professional contacts. Partner with other lines of business to generate referrals

Possesses or is able to learn product knowledge and commercial credit skills

Is knowledgeable and adheres to the Bank’s credit policies and procedures

Appropriately manages and maintains credit quality aspects of assigned portfolio

This includes assessing the appropriate loan/borrower grade in a timely manner; timely renewal and/or extension of loans; minimizes all delinquencies (payment and tickler delinquencies); follows financial trends of respective borrowers; appropriately recommends waivers/amendments; and maintains credit files in compliance with Bank Credit Policies & Procedures

Is knowledgeable and adheres to the Bank’s compliance policies and procedures

Identify cross sell opportunities by knowing your client

Team with business and branch partners to provide client with expertise for all stages of their business and personal life

Deliver an exceptional customer experience with quality service

Maintain regular contact and communication with clients evidenced by call reports and profiling

Nominate worthy candidates for appropriate business and community awards

Participates in bank sponsored, as well as outside business and community events to develop business

Become knowledgeable and active in respective organizations/industry associations related to Business Banking niche market segment

Promote, enhance and increase the goodwill of the bank within the community in a manner, which maintains and expands business relationships

Actively nominate clients/ prospects for Awards and Recognition

Create value-added benefits to the business community through specialized activity, events, programs, and promotions

Qualification

Small business lendingCredit analysisCustomer serviceBusiness developmentRelationship managementEffective communicationActive listening

Required

Bachelor's Degree from an accredited 4-year university or equivalent experience required

1+ years of customer service experience required for Officer I

1+ years of credit or small business financial products sales experience required for Officer I

2+ years small business lending experience required for Officer II

5+ years small business lending experience required for Senior Officer

Must be able to work a flexible schedule to include before and after normal work hours, weekends, and holidays when necessary

Current driver's license and access to reliable transportation

Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated

Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications

Must be able to clearly communicate verbally and in writing with all internal and external customers

Must also be able to hear sufficiently to engage in daily discussions and interactions

Must be able to read and understand bank-related documents

Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time

Must also be able to adapt to different work environments as needed to perform the job