OOCL ยท 3 months ago
Data Entry Specialist
OOCL is one of the world's largest integrated international container transportation and logistics companies. The Data Entry Specialist will manage customer account validations, ensure data integrity, and perform customer profile cleanup efforts to align with corporate standards and improve service efficiency.
Logistics & Supply Chain
Responsibilities
Manage the VERIFNAT and VERIFMEX functional mailboxes to validate existing customer account codes to match information on the Shipping Instructions, account re-activation and any other relevant customer profile verification in the OOCL enterprise system
Verifies all NAG customer codes to ensure company legitimacy, data integrity and no duplicate records by selecting the appropriate verification progress indicator in the OOCL system
Complete all system dash board tasks in line with the verification process and meet Global KPI requirements
Performs customer profile cleanup efforts including but not limited to reviewing inactive customer codes, address and name updates, manages main/branch hierarchy, functional states and replacement of customer profiles
Qualification
Required
Knowledge of Microsoft Office Suite, especially Excel
Ability to communicate effectively, both written and verbal
Experience in administrative, customer service, or other roles involving data handling
1-3 years of data entry experience
Preferred
Attention to detail and capturing accurate information
Able to handle multiple tasks and quickly adjust priorities based on work demands
Able to interpret information and identify how to apply based on queries received
Work well under pressure
Effective verbal and communication skills
Problem solving mindset
Ability to communicate effectively in Spanish is a plus
Benefits
Medical, Dental, and Vision Insurance
401k Retirement Plan AND Pension Plan
Paid Vacation/PTO
Separate Paid Sick Time Off
Major Holidays Paid
Paid Personal Days in Addition to PTO
Tuition Assistance after 12 months
Employee Assistance Program
Referral bonus