ServiceNet · 2 months ago
Mental Health Program Manager
Easthampton, MA
Full-time
Onsite
Mid, Senior Level
$50K/yr - $56K/yr
5+ years expServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join their team as a Program Manager. In this role, you will lead a dedicated group of professionals in fostering a positive, person-centered environment for residents to thrive and guide both staff and residents through personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported and empowered to reclaim their independence.
CharityHealth CareNon Profit
Responsibilities
Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care
Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles
Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement
Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each resident’s individual needs and goals
Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability
Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards
Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it's needed most
Qualification
Required
High school diploma or GED required
Experience working in the mental health field
Valid driver's license for at least six months and a good driving record
Excellent communication, computer, and organizational skills
Physical ability to help residents and keep them safe
Preferred
Bachelor's degree and supervisory/management experience preferred
Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Tuition assistance
Vision insurance
Generous PTO (time-off) package
Comprehensive health and dental insurance plans
Life insurance and long-term disability insurance
403(b) retirement plan
Tuition remission for eligible classes
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
Opportunities for career development and advancement
And much more
Company
ServiceNet
ServiceNet helps people struggling with mental illness, developmental disability and traumatic brain injury.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Saccento
Chief Information Officer
Jennifer Geertsma
Chief Quality Officer
Recent News
2025-08-25
2022-08-08
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