KPH HEALTHCARE SERVICES, INC · 3 months ago
Account Executive - Liaison (AristaCare)
US-NY-Syracuse
Full-time
Onsite
Mid Level
3+ years expKPH Healthcare Services, Inc is a healthcare service provider, and they are seeking an Account Executive - Liaison. The role is responsible for achieving revenue objectives and providing sales support to targeted accounts, ensuring high client satisfaction and acquiring new business opportunities.
Health CareMedicalPharmaceutical
Responsibilities
Responsible for ensuring achievement of net revenue and profit (EBITDA) objectives for assigned territory
Provides service and sales support to targeted accounts by coordinating services, evaluating current business relationships and developing, presenting, managing and executing new business opportunities for these key accounts
Client acquisition and client retention
Prospect; meet with; present to; and acquire new business
Serve as the primary business contact for the client and maintain a high level of client satisfaction
Is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality
Exercises total net revenue and profit (EBITA) objectives for assigned territory with the primary goal of bringing in new business to increase overall market share
Acts as a primary liaison between the account and the branch and demonstrates the highest level of customer satisfaction for internal and external customers
Performs all phases of sales activities for assigned territory, including analysis of client needs and sales opportunities, presentations of AristaCare’s services, pricing and negotiating of the partnership agreements and servicing of the account and follow-up as necessary
Coordinates all team-selling efforts at the branch and corporate levels
Maintains a working relationship with other AristaCare divisions in order to utilize whatever resources are necessary to service the account
Identifies and targets new models for evaluation by Regional Vice President, Sales or Vice President, Infusion Sales, corporate personnel and key account members
Develops, implements and manages business opportunity contractual agreements
Acts as a change agent to foster favorable core therapy admits growth month over month and year over year
Participates in all scheduled sales conference calls and bi-monthly branch meetings
Requires driving on a regular basis
Performs other duties as assigned
Serves as Process Owner as assigned
Responsible for completing all mandatory and regulatory training programs
Qualification
Required
Knowledge equivalent to that which would normally be acquired by completing a four-year college degree program in Marketing/Business Administration
Three to five years of measured success and progressively more responsible or expansive sales experience preferable in the healthcare industry
Valid driver's license and appropriate automobile insurance coverage per AristaCare's policy
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
HIPAA Privacy Course
HIPAA Security Course
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and business correspondence
Ability to effectively and persuasively present information and respond to questions from groups of case managers, physicians, nurses, customers, and the general public
Must possess high level communication, negotiation and organizational skills
Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals
Ability to compute rate, ratio and percent and to draw and interpret bar graphs
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Customer service skills, medical background, working knowledge of insurance rules and regulations, accounting and operational skills
Excellent leadership and interpersonal skills
Basic computer aptitude required with the ability to easily access and search Internet
Customer Service: Must provide timely and accurate responses to all business associates and customers
Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner
Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively
Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others
Decision Making: Analyze data and make and/or implement effective decisions in a timely manner
Technology: Must use technology to its fullest potential to achieve department and corporate goals
Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams
Personnel Development: Selects, trains, coaches and develops associates and teams for peak performance
Teamwork: Must strengthen team performance by sharing information, establishing guidelines and celebrating success
Empowerment: Demonstrates positive and active ownership of one's responsibilities and fosters the same in others
Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action
Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
Achievement Drive/Commitment: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure
Company
KPH HEALTHCARE SERVICES, INC
KPH Healthcare Services, Inc.
Founded in 1903East Syracuse, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase