Allstar Technologies · 2 months ago
Voice Systems Administrator
Fort Wayne, IN
Full-time
Onsite
Mid LevelAllstar Technologies is looking for a Tier 3 Voice Systems Administrator that is passionate about helping people and enjoys evaluating new technologies. In this role, you will implement and program software and cloud-based systems, manage projects, resolve support tickets, and train users to ensure smooth adoption and performance.
Business Information SystemsInformation ServicesInformation Technology
Responsibilities
Presales engineering support for software and cloud-based communications systems and integrations
Onboarding new customers including project scheduling, communications, programming, and deployment
Program and configure software and cloud-based systems, including call flows, auto attendants, and integrations with other communication tools
Manage projects from planning through deployment, ensuring timelines, budgets, and quality standards are met
Train customer end users and admins
Technical support for software and cloud-based communication systems
Qualification
Required
Project experience
Exceptional troubleshooting skills
Ability to thrive in a goal-oriented, fast-paced environment
Experience with software and cloud-based communication technologies
Ability to implement and program software and cloud-based systems
Experience managing projects
Ability to resolve support tickets
Experience training users
Benefits
401(k)
Health insurance
Opportunity for advancement
Profit sharing
Training & development
Company
Allstar Technologies
We believe in using technology to help people.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Janelle Hibiske
CFO/Co-Owner
Company data provided by crunchbase