Shelf · 4 hours ago
Solutions Engineer
United States
Full-time
Remote
Senior Level
7+ years expShelf is a company focused on enabling AI readiness through improved data quality. The Solutions Engineer will act as a technical expert, leading engagements with enterprise prospects to demonstrate the value of Shelf's solutions, while collaborating with sales and engineering teams to drive customer success.
Information TechnologyInternetKnowledge ManagementSaaS
Responsibilities
Lead independent POV engagements with enterprise prospects, designing custom ontologies and configuring solutions within 3-5 day cycles
Conduct technical discovery and present solutions to Data Engineers, Enterprise Architects, and AI/ML Engineers
Support Account Executives throughout sales cycles with primary ownership during technical evaluation and POV phases
Work directly with Engineering on technical challenges and custom implementations during POVs
Continue engagement through deal closing and initial customer onboarding alongside Customer Success
Support existing customer expansion opportunities as part of land-and-expand strategy
Collaborate with Field CTO to build reusable ontology templates and POV best practices
Qualification
Required
7-10+ years in technical pre-sales, data engineering, solutions architecture, or similar customer-facing technical roles
Strong expertise in data modeling, data platforms, and ETL/data pipelines
Proficiency in scripting and automation (Python preferred)
Hands-on experience with AI coding tools (Claude Code, Cursor, GitHub Copilot, etc.)
Deep understanding of enterprise data platforms and cloud architectures (AWS, Azure, GCP)
Proven track record in customer-facing technical roles with demonstrated sales impact
Exceptional presentation and communication skills with technical and business audiences
Bachelor's degree in Computer Science, Engineering, Data Science, or related field
Preferred
Experience with knowledge graphs, ontologies, or semantic technologies strongly preferred
Experience in B2B SaaS, AI/ML, or data quality solutions preferred
Benefits
Competitive salary, equity, & benefits
Comprehensive health and wellness packages
Company
Shelf
Shelf is an answer automation platform helping distributed workers instantly find the answers they need.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$60.7MKey Investors
Insight Partners
2021-08-23Series B· $52.5M
2020-09-09Series A· $6M
2017-06-26Seed· $2.2M
Leadership Team
Tobias Jaeckel
Founder & CTO
Colin Kennedy
Founder
Recent News
Business Insider
2025-10-14
Company data provided by crunchbase