KARL STORZ North America · 4 hours ago
Credit Collections Specialist
El Segundo, CA
Full-time
Hybrid
Mid, Senior Level
2+ years expKARL STORZ North America is a global leader in endoscopy and medical device solutions, seeking a Credit & Collections Specialist to join their Finance team. The role involves managing customer accounts, driving collection efforts, and ensuring cash flow optimization.
Responsibilities
Manage and collect on a portfolio of customer accounts to minimize losses and DSO
Proactively contact customers to resolve past due balances and provide excellent service
Maintain accurate documentation of collection activities and account notes
Handle customer refunds, account reconciliations, adjustments, and credit line reviews
Resolve unapplied payments and disputes in accordance with company policies
Escalate uncollectible accounts and prepare write-off files for third-party agencies
Collaborate with internal teams and external customers to ensure timely resolution
Analyze portfolio data and participate in process improvement initiatives
Qualification
Required
Minimum of 2–3 years of B2B collections experience required
Bachelor's degree preferred (or equivalent experience)
Experience with SAP and MS Office; proficiency in Excel
Excellent communication, negotiation, and customer service skills
Strong attention to detail, organization, and problem-solving ability
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred
5+ years of collections experience
Strong receivables experience
Company
KARL STORZ North America
KARL STORZ North America is a leader in endoscopic technology and imaging solutions across virtually all surgical specialties.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bethany Kucera
Senior Human Resources Business Partner
Eric Allen, SHRM-CP
Human Resources Business Partner
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