Mount Sinai Medical Center · 4 hours ago
System Analyst Epic Health Planet Ambulatory
Miami Beach, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expMount Sinai Medical Center is a leading healthcare provider committed to delivering high-quality care to its diverse community. They are seeking a dynamic Epic Analyst to support strategic digital health initiatives aimed at improving patient outcomes and enhancing the digital experience. The role involves designing and optimizing Epic tools, collaborating with clinical teams, and developing dashboards to facilitate data-driven decision-making.
Health CareHealth DiagnosticsMedical
Hiring Manager
Frank Weyenberg
Responsibilities
Design, build, and optimize Epic tools that support population health initiatives, including panels, registries, and outreach workflows
Collaborate with Medicare operations and clinical teams to implement scalable workflows for managing at-risk and attributed patient populations
Support integration of payor data files into Epic, ensuring accurate member alignment, quality metric tracking, and performance reporting
Develop and maintain cost and utilization dashboards within Epic to support data-driven decision-making across population health programs
Lead Epic Cheers! Campaign configuration and deployment to drive proactive outreach for preventative care, gaps in care, and patient engagement
Build and optimize MyChart online scheduling workflows aligned to program expansions, access initiatives, and care management needs
Partner with clinical, operations, and digital health stakeholders to translate business needs into Epic-driven solutions that improve patient outcomes and care coordination
Service Delivery - Takes personal ownership of issues ensures a high degree of accuracy with all communications/deliverables completes tasks according to committed timelines demonstrates excellent service recovery and communicates with customers in a consistent manner
Service Management - Actively monitors assigned HEAT tickets documents activities thoroughly and resolves issues within the established service levels in a consistent manner
Workflow Analysis - Under direction of senior team members performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes
Testing - Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies
Upgrades/Optimizations - Provides support to department/end users during system upgrade and optimization activities
Projects and New System Implementations - Executes assigned tasks under the supervision of senior team members/management. Tasks are completed within specified time frame
Issue Resolution - Utilizes system knowledge and available resources to address routine issues
Leadership - Actively participates in departmental and customer team meetings. Provides input and acts as a team resource by taking notes or other support activities
Knowledge - Achieves and maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks
Downtime Processes - Actively participates in testing of downtime processes. Activities may include executing test scripts working with end users or other tasks to support downtime activities
Training - Participates in discussions related to the development of training content for users. Provides support to formal training classes when necessary in the form of proctoring materials preparation or other tasks as necessary
Qualification
Required
2 + years' related experience with Epic
Bachelor's Degree or equivalent experience
Preferred
Preferred Certifications: Healthy Planet, MyChart, Ambulatory
Benefits
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
Company
Mount Sinai Medical Center
Mount Sinai Medical Center provides healthcare services, including cardiology, neurology, orthopedics, endocrinology, and gastroenterology.
1001-5000 employees
H1B Sponsorship
Mount Sinai Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (28)
2023 (19)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Gino Santorio
President & CEO
wendy stuart
Chief Nursing Officer, Senior Vice President,
Recent News
HealthCareIT News
2025-11-26
2025-11-18
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