Lead Project Manager, Major Incident Oversight jobs in United States
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NetSuite · 5 months ago

Lead Project Manager, Major Incident Oversight

positionUnited States
timeFull-time
remoteRemote
seniorityLead/Staff
date10+ years exp

NetSuite is seeking a Lead Project Manager—Major Incident Management to join Oracle Health and impact healthcare technology. The role involves overseeing major incident management processes, collaborating with various teams to ensure operational excellence and patient safety.

Cloud ComputingComputerCRMiOSSaaSSoftware
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Responsibilities

Oversee the lifecycle of major healthcare IT incidents, keeping detailed records and driving resolution from start to finish
Develop clear communication strategies to inform clients and internal teams with real-time updates and post-incident insights
Lead cross-functional teams in analyzing incidents, identifying root causes, and driving preventive measures to bolster system reliability
Facilitate after-action reviews, capturing lessons learned and embedding findings into process improvements
Mentor team members and serve as a senior resource for Cerner Millennium and related healthcare technologies
Track trends, provide executive leadership briefings, and champion a culture of continuous improvement

Qualification

Major Incident ManagementHealthcare ITCerner MillenniumRoot Cause AnalysisProcess ImprovementTeam LeadershipCommunication Skills

Required

10+ years of experience in project management
Ability to read, write, and speak English
Experience in major incident management processes
Experience with Cerner Millennium and related healthcare technologies
Strong leadership and mentoring skills
Ability to develop clear communication strategies
Experience in analyzing incidents and identifying root causes
Ability to facilitate after-action reviews and process improvements
Experience in tracking trends and providing executive leadership briefings

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.
dateFounded in 1998
location
Redwood Shores, California, USA
people-size10001+ employees
web-link
https://www.netsuite.com/portal/home.shtml

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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