Healthcare IT Project Manager - Critical Support II jobs in United States
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NetSuite · 5 months ago

Healthcare IT Project Manager - Critical Support II

positionArlington, VA, United States
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date3+ years exp

NetSuite is on a journey to advance how health happens with technologies that support clinicians and empower patients. They are seeking a proactive, technically-skilled Lead Project Manager to oversee critical support processes within their healthcare IT environment, ensuring efficient incident management and service improvement.

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Responsibilities

Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means
Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively
Manage deliverables throughout the support project, including milestones and project schedules
Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk
Ensure projects align with the goals and timelines outlined in the scope of work and schedule
Communicate status updates to customer stakeholders and internal management
Ensure consistency and best practices are utilized while adhering to customer standards
Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support

Qualification

Cerner MillenniumProject ManagementIncident ManagementHealthcare ITAnalytical SkillsCommunication SkillsProblem-Solving Skills

Required

Strong technical background in Cerner Millennium or equivalent EHR systems
Proven experience in project management, particularly in healthcare IT environments
Ability to develop and refine processes for incident management and service improvement
Excellent communication skills, with the ability to convey complex information to diverse audiences
Strong analytical and problem-solving skills to navigate and resolve project challenges

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.
dateFounded in 1998
location
Redwood Shores, California, USA
people-size10001+ employees
web-link
https://www.netsuite.com/portal/home.shtml

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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