Infomax Office Systems · 1 month ago
Copier Service Technician
Infomax Office Systems is a 3rd generation family-owned Iowa business, founded in 1958. They are seeking a Copier Service Technician to provide excellent technical and professional service to customers, ensuring their office technology runs smoothly through service calls in eastern Iowa.
PrintingService Industry
Responsibilities
Communicate with customers to identify issues and other areas of concern
Travel to customer locations to provide timely trouble-shooting and resolution, which could include basic networking, such as loading drivers, updated IP addresses, and scanning/document management
Properly service and maintain equipment to manufacturers’ specifications with to meet and exceed customers’ expectations
Accurately document results and essential information related to service call
Stock and maintain optimal parts inventory on-hand for efficient performance
Qualification
Required
Associate degree in electronic/mechanical field or equivalent work experience
Above average computer skills, including website navigation, review of technical publications, data entry, and Microsoft Office
Preferred
Experience working with copiers and/or networks
Benefits
Paid time off
Medical
Dental
Vision
401k
Training
Future growth opportunities within the company