Signant Health · 2 weeks ago
Accounts Receivable Supervisor - Finance
Blue Bell, PA
Full-time
Onsite
Mid, Senior Level
3+ years expSignant Health is a global leader in clinical trial technology and services, dedicated to enhancing patient experiences through innovation. The Accounts Receivable Supervisor will oversee the billing team, manage customer inquiries, and ensure accurate billing processes while contributing to the order-to-cash cycle.
AnalyticsHealth CareSoftwareSupply Chain Management
Responsibilities
Supervising staff: onboarding and training, setting and verifying performance standards, and participating in evaluation of AR billing reps
Process Development: assisting in standardization of AR functions, defining and implementing policies and procedures
Workload Management: assigning tasks, monitoring progress, resolving daily operational problems, managing customer portal setup and problem solving, & utilizing and maintaining multiple customer portals to ensure invoices are approved on time
Billing Responsibilities: overseeing accurate and timely billing of global customer portfolio. Work with internal teams to be informed of delivery dates or project status changes. Deliver invoices according to customer instructions (mailed, uploaded to portals, purchase order references, email distributions)
Complete and manage all customer set-up requirements including the requested forms, tax documents, registration and management of customer portals and banking information in accordance with the internal and external system(s) requirements
Maintain reconciliations, including contractual budgeted versus actual billings for all customer projects. Utilize reconciliations to ensure projects stay within agreed budget parameters and are updated for new contracts or amendments throughout the project’s timeline
Assist Collections Manager with any reporting or escalation items, actively identifying delinquent accounts, contacting customers, and delegating responsibilities where necessary
Research through to completion and resolution with effective, interactive communications all accounts receivable inquiries from group email inboxes and cross-functional teams
Prepare special project analyses and assist in additional assignments to address requests as directed by various Finance members or other senior department members. Prepare periodic future billing projections for certain customer requests requiring research of all applicable signed contracts and out-of-pocket/pass-through expense trends
Resolve unidentified payments and/or master data issues, when needed initiate and prepare client refund forms
Analyze, recommend, and support ERP system(s) implementations and changes including assisting with periodic system upgrade testing and reconciling data with migration to new ERP revenue and billing modules
Backup the Accounts Receivable Supervisor whenever and however needed in order to support the accounts receivable team as a whole
Qualification
Required
BS/BA in Business, Accounting or Finance
3-5 years progressive accounts receivable experience
High attention to detail and data trends with excellent data entry skillset
Demonstrated thorough understanding of billing concepts and experience in billing accounting software
Demonstrated effective judgement with analytical/problem solving skills
Excellent communication skills (written and oral)
Demonstrated organizational and time management skillset
Proficiency in Microsoft Office and Outlook
Confident and professionally poised with proven ability to work in a fast-paced global team
Preferred
Industry experience is preferred
GreatPlains, NetSuite, QuickBooks Online knowledge is preferred
Experience using QuickBooks Online, NetSuite, and/or Microsoft GreatPlains ERP accounting systems
Industry experience in pharmaceutical/life sciences and/or project-management-based technology
Experience in ERP system migrations and implementation and automation projects
Ability to read and interpret Contractual language
Company
Signant Health
Signant Health focuses on software solutions for remote and site-based eCOA, eConsent, IRT, supply chain management, and data analytics. It is a sub-organization of Genstar Capital.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-17Private Equity
Leadership Team
Roger Smith
Chief Executive Officer
Graciela Racaro
Chief Operating Officer
Recent News
2025-12-22
Company data provided by crunchbase